Kye Black
Holland,MI
Summary
Dynamic professional with a proven track record in guest engagement and supply restocking, honed at Olive Garden and across diverse roles including logistics coordination and professional sports. Skilled in creating positive customer experiences and improving operational efficiency. Demonstrates strong teamwork and sales expertise, contributing to significant performance improvements and customer satisfaction. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
3
3
years of professional experience
Work History
Server
Olive Garden
08.2024 - Current
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Professional Football Player
Duke City Gladiators
03.2024 - 06.2024
- Attended all practices, meetings, and workouts on time.
- Managed time effectively while traveling for games, attending practice, and going to classes.
- Maintained professionalism when attending charity, sporting and media events as team representative.
- Exhibited excellent teamwork and strong work ethic by promoting camaraderie.
- Adapted quickly to changing game plans and strategies.
- Optimized nutrition, training regimens and lifestyle choices to keep fitness at optimal levels.
Professional Football Player
Omaha Beef Football
02.2023 - 06.2023
- Volunteered for charitable events and supported positive public team image.
- Interacted professionally with press, fans and members of other teams to maintain positive public image of team.
- Encouraged younger players in tackling through effective mentoring and improved outcomes on field.
- Played Linebacker and Outside Linebacker positions for successful Championship team in competitive and demanding environment.
- Improved physical condition with exercises focused on strength, agility and cardiac healthy.
- Utilized physical resilience and mental fortitude to earn roster spot on Championship team.
Athlete
Nike
02.2023 - 05.2023
- Answered questions about store policies and addressed customer concerns.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Listened to customer needs and desires to identify and recommend optimal products.
Professional Football Player
Arizona Rattlers
03.2022 - 03.2022
- Interacted professionally with press, fans and members of other teams to maintain positive public image of team.
- Followed strict training regimen, following individual coach, and doctor recommendations to maintain career longevity.
- Followed healthy and nutritious diet plan.
- Attended practices as scheduled, properly dressed and ready to train.
- Learned all plays and studied opponent tapes to maximize knowledge for each game.
Logistics Coordinator
Fifth Wheel Freight
10.2021 - 02.2022
- Tracked orders and notified customers of status or potential delays.
- Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
- Managed loading, unloading, movement, and sorting of supplies to keep deliveries on schedule.
- Monitored and adjusted inventory levels according to demand.
- Implemented systems and procedures for accurate data collection and reporting.
- Created reports to provide insights into logistics operations and performance.
- Studied data to identify trends and patterns in transportation activity.
- Analyzed customer requirements and provided customized logistics solutions.
Education
BBA - International Business
Davenport University
Grand Rapids, MI06.2026
Skills
- Supply Restocking
- Guest Engagement
- Sales expertise
- Performance Improvement
- Cash Handling
- Front-of-house display creation
Timeline
Server
Olive Garden
08.2024 - Current
Professional Football Player
Duke City Gladiators
03.2024 - 06.2024
Professional Football Player
Omaha Beef Football
02.2023 - 06.2023
Athlete
Nike
02.2023 - 05.2023
Professional Football Player
Arizona Rattlers
03.2022 - 03.2022
Logistics Coordinator
Fifth Wheel Freight
10.2021 - 02.2022
BBA - International Business
Davenport University
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