Summary
Overview
Work History
Education
Skills
Timeline
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Kyell Johnson

Buffalo,NY

Summary

Dynamic Sales Associate with proven expertise in customer service and teamwork, honed at Danice Clothing Store and Foot Locker. Excelled in enhancing store visual appeal and fostering customer loyalty through exceptional assistance and problem-solving skills. Proficient in item ticketing and pricing, demonstrating reliability and a capacity to lift 40 pounds, significantly contributing to store efficiency and customer satisfaction.

Overview

1
1
year of professional experience

Work History

Sales Associate

Danice Clothing Store
07.2024 - 08.2024
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered questions about store policies and addressed customer concerns.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Sales Associate

Foot Locker
03.2024 - 08.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Listened to customer needs and desires to identify and recommend optimal products.

Intern

STEM Educational Insititute
07.2023 - 07.2023
  • Hands on training to solve real world problems using the Python coding language
  • Learned the basics of budgeting and investing in preparation of college
  • Studied strategies and stress management skills

Education

Bachelor of Science - Business Administration

Buffalo State University
Buffalo, NY
06.2028

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Problem-Solving
  • Customer Assistance
  • Time Management
  • Reliability and punctuality

Timeline

Sales Associate

Danice Clothing Store
07.2024 - 08.2024

Sales Associate

Foot Locker
03.2024 - 08.2024

Intern

STEM Educational Insititute
07.2023 - 07.2023

Bachelor of Science - Business Administration

Buffalo State University

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Kyell Johnson