Summary
Overview
Work History
Education
Skills
Timeline
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Kyia Davis

Georgetown,Texas

Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

13
13
years of professional experience

Work History

Independent Agent

Instawork
, Texas
07.2022 - 01.2024
  • Greeted customers and provided friendly customer service.
  • Operated cash registers to process payments for goods and services.
  • Processed credit card transactions accurately and efficiently.
  • Resolved customer complaints in a professional manner.
  • Assisted customers with locating merchandise within the store.

Slot Attendant

MGM Grand Detroit Casino
Detroit, MI
04.2011 - 02.2020
  • Greeted customers and provided them with information about the gaming machines.
  • Assisted customers in understanding how to use different types of gaming machines.
  • Performed routine maintenance on gaming machines, such as cleaning and changing batteries.
  • Collected money from players and paid out winnings when necessary.
  • Inspected gaming machines for malfunctions or tampering, and reported issues to supervisors immediately.
  • Kept track of cash transactions at each machine, ensuring accuracy of records at all times.
  • Provided assistance to technicians during repairs or maintenance activities.
  • Conducted regular audits of each machine's financial activity, verifying accuracy of all records.
  • Responded quickly to customer inquiries regarding rules, regulations and payouts related to games.

Education

Bachelor of Arts -

Wayne State University
Detroit, MI
08-2024

Skills

  • Rapport Building
  • Client Retention
  • Friendly telephone personality
  • Customer service experience

Timeline

Independent Agent

Instawork
07.2022 - 01.2024

Slot Attendant

MGM Grand Detroit Casino
04.2011 - 02.2020

Bachelor of Arts -

Wayne State University

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Kyia Davis