Kyla Dickson

Tempe,AZ

Summary

A versatile and dedicated customer service professional with over 3 years of experience in offering an inviting and warm atmosphere to guests in casual dining. Passion for customer service, offering strong interpersonal skills while thriving in a busy and dynamic environment.

Brings the potential to quickly learn and adapt, combined with effective communication and organizational expertise.

Overview

years of professional experience

Work History

Hostess

Yc's Mongolian Grill

09.2022 - Current

Greeted customers warmly upon arrival and provided a friendly presence throughout dining experience.
Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating customer concerns simultaneously.
Completed daily side work and opening and closing duties without fail.
Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
Organized, stocked, and cleaned the establishment during shifts to maintain a welcoming appearance.

Education

Associate of Applied Science - Forensic Science

South Mountain Community College

Phoenix, AZ

05-2026

McClintock High School

Tempe, AZ

05-2024

Skills

Effective multitasking
Interactive communication skills
Patience and empathy

Phone etiquette
Hospitality service expertise

Timeline