Kyla Flores
Jamestown,ND
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. One to be very outgoing and personable. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
2
2
years of professional experience
Work History
Server
The Depot Cafe
Jamestown, ND
01.2024 - Current
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Provided excellent customer service to ensure satisfaction.
- Checked food before serving it to customers.
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Assisted in training new servers.
Sales Associate
JCPenney
Littleton, CO
11.2022 - 12.2023
- Demonstrated product features and benefits for customers' needs.
- Organized stockroom shelves according to size, color or style.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Processed returns, exchanges, and refunds in accordance with company policies.
Server
Davoni's
Jamestown, ND
- Ensured that each guest was served courteously, quickly, and efficiently.
- Provided excellent customer service to ensure satisfaction.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Assisted in training new servers.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Provided exceptional service to high volume of daily customers.
Education
High School Diploma -
Chatfield Senior High
Littleton, CO05-2023
Skills
- Menu knowledge
- Relationship Management
- Positive and professional
- Exceptional customer service
- Order Accuracy
- Strong Work Ethic
References
References available upon request.
Timeline
Server
The Depot Cafe
01.2024 - Current
Sales Associate
JCPenney
11.2022 - 12.2023
Server
Davoni's
High School Diploma -
Chatfield Senior High
Similar Profiles
Uma GautamUma Gautam
Front of House Staff Member at The Depot CafeFront of House Staff Member at The Depot Cafe
Savannah WilsonSavannah Wilson
Line Cook at Depot CafeLine Cook at Depot Cafe
Cushla MelvilleCushla Melville
Barista at Ward St Depot CafeBarista at Ward St Depot Cafe