Kyla Haley
Stafford,VA
Summary
Dynamic Front Desk Receptionist with strong communication skills and a focus on customer service. Adept at managing daily operations and fostering collaboration to enhance guest experiences. Detail-oriented professional with experience in front desk operations and dance instruction. Proven ability to develop engaging lesson plans and coordinate events, ensuring smooth operations and high levels of student participation. Committed to fostering a positive environment for clients and students alike. Versatile individual with a background in customer service and dance education. Known for strong organizational skills and adaptability, contributing to effective lesson planning and successful event coordination. Ready to leverage expertise to enhance guest satisfaction and inspire creativity in students.
Overview
1
1
Language
5
5
years of professional experience
Work History
Front Desk Receptionist
Umbiance Center for the performing arts
Fredericksburg, Virginia
08.2026 - Current
- Greeted visitors warmly, directing them to appropriate areas.
- Answered incoming calls, redirected callers to the appropriate personnel or department, and took messages.
- Managed phone calls, efficiently routing inquiries to relevant departments.
- Scheduled appointments for clients while maintaining organized calendars.
- Provided information on upcoming performances and events to guests.
- Maintained cleanliness and orderliness of the reception area daily.
- Collaborated with staff to ensure smooth daily operations and guest satisfaction.
- Handled incoming mail and packages, distributing them to staff promptly.
Dance Instructor
Umbiance Center for the performing arts
Fredericksburg, Virginia
10.2021 - Current
- Developed engaging dance lesson plans for various age groups and skill levels.
- Instructed students in diverse dance styles, fostering creativity and expression.
- Coordinated recitals and performances, enhancing student confidence and showcasing talent.
- Mentored beginner dancers, delivering tailored feedback that accelerated skill development.
- Implemented choreography for group routines, emphasizing teamwork and collaboration.
- Maintained a positive classroom environment, encouraging student participation and enthusiasm.
- Collaborated with fellow instructors to create interdisciplinary arts programs that enriched student learning experiences.
- Created a safe environment where students can learn without fear of criticism or judgment.
- Demonstrated proper technique while teaching new movements or steps.
- Developed and implemented dance classes for students of all ages, levels and abilities.
- Instructed students in the basics of various dance styles such as ballet, jazz, hip-hop, tap and contemporary.
- Encouraged students through positive reinforcement by providing positive reinforcement when appropriate.
Education
High School Diploma -
North Stafford High School
Stafford, VA05-2026
Skills
- Customer service
- Effective communication
- Time management
- Team collaboration
- Lesson planning
- Event coordination
- Confidentiality handling
- Attention to detail
- Effective planning
Languages
French
Limited
Timeline
Front Desk Receptionist
Umbiance Center for the performing arts
08.2026 - Current
Dance Instructor
Umbiance Center for the performing arts
10.2021 - Current
High School Diploma -
North Stafford High School