Kyla Mathews
Waco,TX
Summary
Customer-focused professional with extensive experience as a waiter in high-volume dining settings. Demonstrates exceptional communication and interpersonal skills, fostering positive guest experiences while managing efficient table service. Proven track record of enhancing workflow and team efficiency, contributing to the establishment’s reputation for outstanding service and customer satisfaction. Committed to meeting customer needs and promoting long-term loyalty through relationship-building and effective time management.
Overview
1
1
year of professional experience
Work History
Server
Chedders Scratch Kitchen
Waco, Texas
10.2024 - Current
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Prepared drinks according to standard recipes.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Followed health safety guidelines when preparing and serving food products.
- Delivered food orders promptly and courteously.
- Accurately recorded orders on cash register and point-of-sale system.
- Checked food before serving it to customers.
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Monitored dining room for cleanliness and proper set-up at all times.
- Greeted guests and provided menus.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Childcare Assistant Teacher
Akkis little angel infant academy
Waco, TX
08.2023 - 11.2024
- Assisted Lead Teacher in planning and implementing age-appropriate activities for children.
- Organized daily classroom routines, including snack time, story time, and outdoor playtime.
- Supervised children and redirected inappropriate behavior.
- Monitored the safety of children at all times while they were playing or engaging in activities.
- Assisted with potty training when needed.
- Encouraged positive interactions between students through group projects and activities.
- Maintained a clean and organized classroom environment that was conducive to learning.
- Enforced rules concerning conduct within the classroom setting while maintaining a positive attitude towards the students.
- Supervised playgrounds and other recreational areas to ensure safety of the children at all times.
- Helped with mealtime preparation, clean up and serving meals to the children.
- Collaborated with Lead Teacher in developing lesson plans that incorporated various teaching methods such as storytelling, music, art, and field trips.
Education
Kent Island High School
Stevensville, MD05-2023
Medical Assistant -
Southern Careers Institute
TXSkills
- Order delivery practices
- Daily specials memorization
- Team member support
- Food inspection
- Hostess support
- Table resetting
- Exceptional customer service
- Task prioritization
- Multitasking and organization
- Customer service
- Behavior management techniques
- Decision-making
- Summer camp counseling
- Recreational activities
Timeline
Server
Chedders Scratch Kitchen
10.2024 - Current
Childcare Assistant Teacher
Akkis little angel infant academy
08.2023 - 11.2024
Kent Island High School
Medical Assistant -
Southern Careers Institute
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