Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ky'la McCall

Cleveland,OH

Summary

Compassionate Patient Service Specialist known for high productivity and efficient task completion. Possess specialized skills in patient registration, and appointment scheduling. Energetic Serving Assistant known for high productivity and efficiency in task completion. Possess specialized skills in customer service, time management, and conflict resolution. Excel in communication, teamwork, and adaptability, ensuring seamless dining experiences for guests.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Patient Service Specialist

Cleveland Clinic
Cleveland, OH
11.2023 - 03.2024
  • Greeted patients upon arrival and verified patient information.
  • Provided assistance with completing paperwork, such as insurance forms and medical history.
  • Answered incoming calls and responded to inquiries in a timely manner.

Dietary Aide

Eliza Jennings Senior Healthcare
Cleveland, OH
10.2022 - 07.2023
  • Stocked supplies in dining areas as needed.
  • Assisted with preparation of snacks and other light meals.
  • Delivered meals to residents and patients in their rooms when requested.

Restaurant Hostess

Juicy Seafood
Cleveland, OH
05.2021 - 02.2022
  • Greeted customers and escorted them to their tables.
  • Assigned seating arrangements based on customer preferences and restaurant policies.
  • Provided menus and answered questions about menu items and specials.

Education

High School Diploma -

Bedford High School
Bedford, OH
05-2020

Skills

  • Appointment Scheduling
  • Patient confidentiality
  • Customer Service
  • Team Collaboration
  • Registration and Admissions
  • Patient identity verification
  • Order Taking
  • Food safety knowledge

Certification

  • Certified Nursing Assistant

Timeline

Patient Service Specialist

Cleveland Clinic
11.2023 - 03.2024

Dietary Aide

Eliza Jennings Senior Healthcare
10.2022 - 07.2023

Restaurant Hostess

Juicy Seafood
05.2021 - 02.2022

High School Diploma -

Bedford High School

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Ky'la McCall