Kyla Minus
Newark,NJ
Summary
Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.
Overview
7
7
years of professional experience
2001
2001
years of post-secondary education
Work History
Front Desk Receptionist
Elizabeth Development Company
Elizabeth, New Jersey
09.2015 - 03.2020
- Greeted and assisted visitors with professionalism and warmth.
- Managed multi-line phone system, directing calls to appropriate staff.
- Scheduled appointments and maintained calendar for office executives.
- Maintained organized front desk area to ensure a welcoming environment.
- Coordinated office supplies inventory, placing orders as needed.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Assisted with scheduling appointments for clients and visitors.
Assistant Store Manager
Family Dollar
Elizabeth, New Jersey
08.2013 - 02.2015
- Assisted in daily store operations and staff management for efficient workflow.
- Trained and mentored new employees on customer service standards and procedures.
- Oversaw inventory management, ensuring stock levels met customer demands.
Education
Lincoln Tech
Edison , NJ 11.2025 - 02.2026
East Orange High School
East Orange, NJSkills
- Customer service
- Time management
- Data entry
- Appointment scheduling
Timeline
Lincoln Tech
11.2025 - 02.2026
Front Desk Receptionist
Elizabeth Development Company
09.2015 - 03.2020
Assistant Store Manager
Family Dollar
08.2013 - 02.2015
East Orange High School