Kyla Palmer-Piliponis
Dunedin,FL
Summary
Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere.
Overview
3
3
years of professional experience
Work History
Hostess
ClearSky Draught Haus
03.2023 - 10.2023
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests. Hosted parties of over 30 few times month.
- Used cash registers and credit card machines to cash out customers.
- Completed daily side work and opening and closing duties without fail.
Cashier
HyVee Foods
08.2020 - 01.2021
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Used POS system to enter orders, process payments and issue receipts.
- Cleaned and sanitized cashier workstation and scanning area.
- Packed customer orders into boxes and bags, transferring to shopping cart.
Education
High School Diploma -
Bettendorf High School
Bettendorf, IA05.2022
Skills
- Guest Engagement
- Food Running
- Customer Service
- Payment Processing
- Restroom Servicing
- Cleaning and Sanitation
- Reservations Management
- POS Systems
- Guest Complaint Resolution
- Cash Handling
Timeline
Hostess
ClearSky Draught Haus
03.2023 - 10.2023
Cashier
HyVee Foods
08.2020 - 01.2021
High School Diploma -
Bettendorf High School
Similar Profiles
Sara PrattSara Pratt
Host at Clearsky Club HausHost at Clearsky Club Haus
Katherine WilliamsonKatherine Williamson
Lead Hostess at Clear Sky Draught HausLead Hostess at Clear Sky Draught Haus
Mia LundholmMia Lundholm
Bartender/Server at 1908 Draught HouseBartender/Server at 1908 Draught House