Kyla Porter
Springfield,GA
Summary
Proven team member with a strong background in customer service and cash handling, demonstrated during tenures at Dairy Queen and Bealls. Excelled in enhancing customer satisfaction and mentoring new staff, showcasing exceptional work ethic and customer assistance skills. Achieved high accuracy in financial transactions, contributing significantly to workplace efficiency and reliability.
Overview
6
6
years of professional experience
Work History
Cashier
Dairy Queen
05.2023 - 07.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Cashier
Bealls
05.2021 - 07.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Team Member
Firehouse Subs
10.2018 - 07.2019
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Worked different stations to provide optimal coverage and meet production goals.
- Assisted with inventory counts and stocking of merchandise.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
Education
Bachelor of Science - Biology
Albany State University
Albany, GA05.2025
High School Diploma -
Effingham County High School
Springfield, GA05.2019
Skills
Customer Service
Customer Assistance
Work Ethic and Integrity
Patience and Empathy
Cash Handling
Time management skills
Cleaning and sanitizing
Customer service excellence
Money Handling
Reliability and punctuality
Order Taking
Cash Register Operation
Basic Math Competence
Cash register systems
Timeline
Cashier
Dairy Queen
05.2023 - 07.2024
Cashier
Bealls
05.2021 - 07.2021
Team Member
Firehouse Subs
10.2018 - 07.2019
Bachelor of Science - Biology
Albany State University
High School Diploma -
Effingham County High School
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