Kyla Wright
Albany
Summary
Dedicated worker with strong guest engagement skills, ensuring resident satisfaction and making a positive work environment for everyone around.
Overview
3
3
years of professional experience
Work History
Server
Hawthorn Retirement Group LLC
Gladstone, OR
05.2023 - 03.2026
- Delivered exceptional customer service, ensuring resident satisfaction and engagement.
- Trained new servers on menu items, service standards, and operational procedures.
- Maintained cleanliness and organization of dining areas, adhering to health regulations.
- Resolved customer complaints promptly, fostering positive relationships with residents and families.
- Served food and beverages promptly with focused attention to customer needs.
- Bussed and reset tables to keep dining room and work areas clean.
- Ensured resident satisfaction with detailed attention to special dietary needs and preferences.
Grocery Team Member
Fred Meyer
Gladstone, OR
10.2024 - 03.2025
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Maintained cleanliness and organization of store displays to ensure appealing presentation.
- Collaborated with team members to complete daily tasks, ensuring smooth operation of the grocery store.
- Retrieved items for customers and verified prices.
- Improved overall store appearance by keeping aisles clean, uncluttered, and well-stocked throughout the day.
- Kept cases and shelves clean and well-stocked by front-facing, checking codes, rotating and removing out-of-date products to achieve fresh and appealing display.
Education
High School Diploma -
Summit Learning Charter
Eagle Creek, OR06.2026
Skills
- Strong work ethic
- Guest engagement
- Professional appearance
- Memory retention
- Team collaboration
- Quality control
- Dining customer service
- Positive and professional
Timeline
Grocery Team Member
Fred Meyer
10.2024 - 03.2025
Server
Hawthorn Retirement Group LLC
05.2023 - 03.2026
High School Diploma -
Summit Learning Charter