Kylah Gordon

• Collaborated with team members to complete daily tasks,

ensuring smooth operation of the grocery store.

• I have a section of the store that I order product for, maintain, and check sales and merchandise new items for
• Provided exceptional customer service, answering questions and helping customers locate items.
• Retrieved items for customers and verified prices.
• Improved overall store appearance by keeping aisles clean, uncluttered, and well-stocked throughout the day.
• Kept cases and shelves clean and well-stocked by front-facing, checking codes, rotating and removing out-of-date products to achieve fresh and appealing display.
• Maintained food safety standards by properly storing perishable items and monitoring expiration dates.
• Unloaded produce items from truck, broke down pallets, loaded flats with proper produce items for placement on produce floor and checked produce on display for quality.
• Supported store management by performing additional tasks as needed, such as opening or closing procedures.
• Participated in regular training sessions to stay updated on industry trends and new products.
• Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
• Collected shopping carts from parking lot and returned to stand to keep lot organized.

• Assisted in the planning and execution of seasonal events and promotions to boost store traffic and sales.
• Developed strong relationships with vendors, securing timely deliveries of fresh plants and maintaining inventory levels.
• Maintained a clean and organized retail environment, ensuring easy navigation for customers.
• Enhanced customer satisfaction by providing knowledgeable assistance with plant selection and care.
• Implemented creative merchandising techniques to showcase plants, resulting in increased visual appeal and customer interest.
• Monitored plant health regularly, implementing appropriate care practices such as watering, pruning, fertilizing, or pest control when necessary.
• Provided exceptional customer service, addressing inquiries, concerns, and resolving issues promptly.
• Implemented effective loss prevention strategies by monitoring store activity closely while adhering to established security protocols.
• Organized store merchandise racks by size, style, and color.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Helped customers complete purchases, locate items, and join reward programs.
• Built relationships with customers to encourage repeat business.
• Bagged food
• Cooked fries
• Restocked sauces and aus jus sauce
• cut vegetables
• Made icecream cones, sundaes, concretes, and shakes
• cleaned icecream machines

• Proven ability to learn quickly and adapt to new situations.
• Skilled at working independently and collaboratively in a team environment.
• Worked well in a team setting, providing support and guidance.
• Worked effectively in fast-paced environments.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Managed time efficiently in order to complete all tasks within deadlines.
• Strengthened communication skills through regular interactions with others.

• worked in the front house seating guests, and helped in creating an organized work flow for the servers
• Supported servers, food runners, and bussers with keeping dining area ready for every guest.
• Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
• Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
• Completed daily side work and opening and closing duties without fail.
• worked in the kitchen putting orders together and helping keep a quick running environment for the servers.
• Answered customer questions about hours, seating, and menu information.
• Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
• Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.