Summary
Overview
Work History
Education
Skills
Community Service
Certification
Timeline
Generic

Kylah Harris

Norristown,PA

Summary

Experienced server with 8+ years in fast, casual, and fine dining. Proficient in providing exceptional service, managing orders, and creating memorable guest experiences. Dedicated to exceeding restaurant expectations by ensuring customer satisfaction through collaboration with team members.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Server

Bridget's Steakhouse
Ambler, PA
10.2023 - 06.2024
  • Provided exceptional service to high volume of daily customers.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Brought wine selections to tables with appropriate glasses and poured for customers.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.

Server

Founding Farmers
King of Prussia, PA
11.2018 - 01.2021
  • Greeting guests in a prompt and courteous manner.
  • Take orders from patrons.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Offering menu recommendations, answering questions about food ingredients and dietary restrictions, arranging table settings, and maintaining a tidy dining area, following all relevant health department regulations.
  • Up-selling additional products when appropriate.
  • Assisted in training new servers.

Server

Applebee's
Norristown, PA
01.2017 - 10.2018
  • Delivering friendly and efficient service to ensure a pleasant dining experience for all guests.
  • Assist guest with choosing menu items in an informative and helpful manner.
  • Offering beverage specialties according to corporate specifications.
  • Complete side work as assigned.
  • Ensured that each guest was served courteously, quickly, and efficiently.

Server

Friendly's
East Norriton, PA
06.2015 - 12.2017
  • Greeted guests and provided menus.
  • Informed guest of menu changes and specialties.
  • Made recommendations I thought my guest would enjoy and answered any questions about the menu.
  • Took food and beverage orders from guests, entered orders into the point-of-sale system.
  • Delivered food and beverages from the kitchen to the guest in a timely manner.
  • Maintained clean service areas.

Server

Presidential Catering
Norristown, PA
06.2014 - 05.2015
  • Preparing, transporting, and setting up food for each scheduled event.
  • Assembling dishes on-site during catering events.
  • Validating proper identification, 21+, for parties.
  • Serving wine, beers, and spirits.
  • Serving patrons, giving special attention to special requests and food allergies.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.

Education

Associates of Science in Radiology -

Montgomery County Community College
Blue Bell, PA
05.2022

Skills

  • Efficient POS Operation
  • Client Engagement
  • Customer Issue Resolution
  • Collaborative Team Player
  • Attention to Detail
  • Multitasking
  • Problem solving
  • Responsive to Change
  • Suggestive Selling
  • Positive and professional

Community Service

  • Canned Food Drive at CMTHS
  • Toys From Tech at CMTHS
  • Ronald McDonald House Fundraiser at CMTHS

Certification

  • ARRT (R) Registered Radiographer.

Timeline

Server

Bridget's Steakhouse
10.2023 - 06.2024

Server

Founding Farmers
11.2018 - 01.2021

Server

Applebee's
01.2017 - 10.2018

Server

Friendly's
06.2015 - 12.2017

Server

Presidential Catering
06.2014 - 05.2015

Associates of Science in Radiology -

Montgomery County Community College

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Kylah Harris