Dedicated professional with strong customer service skills, attention to detail, and effective time management. Committed to enhancing customer experiences through active listening and problem-solving.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
Kenworthy School
Houston, TX
05.2025 - 02.2026
Handled incoming phone calls, providing accurate information and routing messages as needed.
Maintained appointment schedules, ensuring efficient use of time for staff and visitors.
Assisted in maintaining a clean and organized reception area to enhance visitor experience.
Processed visitor check-ins and registrations, ensuring compliance with school protocols.
Customer Service Representative
FedEx
Arlington, TX
01.2024 - 04.2025
Assisted customers with inquiries, ensuring accurate information delivery and prompt resolution.
Processed shipments and managed tracking information using FedEx shipping software.
Collaborated with team members to streamline customer service workflows and enhance efficiency.
Documented customer interactions in CRM system, maintaining detailed records for future reference.
Cashier
Home Depot
Arlington, TX
09.2022 - 08.2023
Processed customer transactions efficiently using point-of-sale systems.
Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Maintained cleanliness and organization of checkout areas to enhance shopping experience.
Greeted customers entering store and responded promptly to customer needs.