Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kylah Mitchell

Houston

Summary

Dedicated professional with strong customer service skills, attention to detail, and effective time management. Committed to enhancing customer experiences through active listening and problem-solving.

Overview

3
3
years of professional experience

Work History

Front Desk Receptionist

Kenworthy School
Houston, TX
05.2025 - 02.2026
  • Handled incoming phone calls, providing accurate information and routing messages as needed.
  • Maintained appointment schedules, ensuring efficient use of time for staff and visitors.
  • Assisted in maintaining a clean and organized reception area to enhance visitor experience.
  • Processed visitor check-ins and registrations, ensuring compliance with school protocols.

Customer Service Representative

FedEx
Arlington, TX
01.2024 - 04.2025
  • Assisted customers with inquiries, ensuring accurate information delivery and prompt resolution.
  • Processed shipments and managed tracking information using FedEx shipping software.
  • Collaborated with team members to streamline customer service workflows and enhance efficiency.
  • Documented customer interactions in CRM system, maintaining detailed records for future reference.

Cashier

Home Depot
Arlington, TX
09.2022 - 08.2023
  • Processed customer transactions efficiently using point-of-sale systems.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Maintained cleanliness and organization of checkout areas to enhance shopping experience.
  • Greeted customers entering store and responded promptly to customer needs.

Education

High School Diploma -

Arlington High School
Arlington, TX
08-2024

Skills

  • Customer service
  • Attention to detail
  • Time management
  • Listening skills
  • Problem-solving skills
  • Data entry
  • Telephone etiquette

Timeline

Front Desk Receptionist

Kenworthy School
05.2025 - 02.2026

Customer Service Representative

FedEx
01.2024 - 04.2025

Cashier

Home Depot
09.2022 - 08.2023

High School Diploma -

Arlington High School