Kylah Pitts
Detroit,MI
Summary
Enthusiastic worker adept at creating unique experiences meeting and exceeding customer specifications. Hardworking, motivated team player.
Overview
6
6
years of professional experience
Work History
Lead Ramp Agent
Unifi
Romulus, MI
01.2024 - Current
- Ensured compliance with company policies and procedures throughout the team.
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
Volleyball Coach
John Glenn High School
Livonia, MI
08.2023 - 11.2024
- Organized weekly practices and developed strategies to help athletes reach their goals.
- Determined appropriate levels of competition for team members based on skill level assessments.
- Provided feedback to players on technique, strategy, and skill development.
- Created drills and exercises to develop agility, strength, coordination, and stamina in volleyball players.
College Instructor
WSU
Detroit, MI
06.2022 - 08.2024
- Assessed student knowledge through tests, quizzes, and other assessment tools.
- Collaborated with colleagues to design curriculum and develop instructional material.
- Conducted lectures and demonstrations to introduce new topics or concepts.
Data Analyst
Amazon
Pontiac, MI
10.2022 - 04.2023
- Translated raw data into meaningful information using statistical techniques.
- Generated reports and obtained data to develop analytics on key performance and operational metrics.
- Worked closely with other departments in order to gain better understanding of product features and develop appropriate training.
Cashier
DSW Shoe Warehouse
Allen Park, MI
12.2021 - 06.2022
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Program Assistant
WSU
Detroit, MI
07.2018 - 08.2018
- Assisted in the coordination of program activities and resources, including scheduling meetings, preparing materials, and providing administrative support.
- Maintained positive working relationship with fellow staff and management.
Education
High School Diploma -
University Prep Academy
Detroit, MI06-2020
Some College (No Degree) - Education
Kentucky State University
Frankfort, KYSkills
- Customer Service
- Relationship development
- Problem resolution
- Project Organization
- Communications
- Team Management
Timeline
Lead Ramp Agent
Unifi
01.2024 - Current
Volleyball Coach
John Glenn High School
08.2023 - 11.2024
Data Analyst
Amazon
10.2022 - 04.2023
College Instructor
WSU
06.2022 - 08.2024
Cashier
DSW Shoe Warehouse
12.2021 - 06.2022
Program Assistant
WSU
07.2018 - 08.2018
High School Diploma -
University Prep Academy
Some College (No Degree) - Education
Kentucky State University
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