Kylah Simmons
Des Moines,WA
Summary
Adaptable sales associate with a strong focus on customer service and teamwork. Proven ability to manage tasks efficiently during peak times while ensuring product knowledge and visual merchandising standards. Ready to leverage skills to enhance customer experiences and support sales objectives.
Overview
2
2
years of professional experience
Work History
Sales Associate
Nordstrom
2025.09 - Current
- Assisted customers in product selection and provided personalized recommendations.
- Maintained visual merchandising standards to enhance store presentation.
- Processed transactions accurately using point-of-sale systems.
- Collaborated with team members to achieve sales goals and improve customer satisfaction.
- Handled inventory management tasks, including restocking and organizing merchandise displays.
- Learned product knowledge to effectively communicate features and benefits to customers.
- Adapted quickly to changing sales environments and customer needs during peak hours.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Customer Service Security Guard
Securitas Security Services USA
2024.06 - 2025.07
- Monitored premises to ensure safety and security of facilities and personnel.
- Conducted regular patrols to identify and address potential security risks.
- Managed access control procedures to restrict unauthorized entry.
- Collaborated with law enforcement during incidents and emergencies.
- Trained new team members on security policies and operational procedures.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Sales Associate/Retail Keyholder
Bath & Body Works
2024.03 - 2024.06
- Assisted customers with product selection, enhancing their shopping experience and increasing satisfaction.
- Maintained knowledge of current promotions and product offerings to provide informed recommendations.
- Operated point-of-sale systems efficiently, processing transactions accurately and swiftly.
- Collaborated with team members to achieve daily sales goals, fostering a positive work environment.
- Organized merchandise displays to ensure visual appeal and alignment with brand standards.
- Participated in inventory management tasks, ensuring stock levels met store demands effectively.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Solved customer challenges by offering relevant products and services.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
Education
High School Diploma -
Mount Rainier High School
Des Moines, WAAssociate of Applied Science - Nursing
Highline College
Des Moines, WASkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
- Money handling
- Friendly and outgoing
- Task prioritization
- Positive and professional
Timeline
Sales Associate
Nordstrom
2025.09 - Current
Customer Service Security Guard
Securitas Security Services USA
2024.06 - 2025.07
Sales Associate/Retail Keyholder
Bath & Body Works
2024.03 - 2024.06
High School Diploma -
Mount Rainier High School
Associate of Applied Science - Nursing
Highline College