Hi, I’m
Kylah Williams
Los Angeles,CA
Summary
Customer service professional with 15 years of experience in roles such as CNA, receptionist, call center representative, and sales. Skilled in providing exceptional service and handling tasks focused on customer care, problem solving, and leadership. Certified in CPR and food handling. Authorized to work in the U.S. and willing to relocate.
Overview
1
Certification
Work History
Brittany's Boutique
Job overview
- Assisted customers with sizing and seasonal wear.
- Managed store operations, including opening/closing and staff schedules.
- Provided training on new products and systems.
Accent Care Senior Facility
CNA
Job overview
- Delivered patient care, including bathing, feeding, and medication administration.
- Advanced education supported emotional well-being.
- Maintained infection control protocols and a clean environment.
St. Johns Health Care Center
Receptionist
Job overview
- Welcomed visitors and scheduled appointments.
- Resolved customer complaints and trained new receptionists.
- Maintained confidentiality and handled sensitive documents.
Ruato's Coastal Grill, Fridays, Chilis
Hostess/Server
Job overview
- Greeted guests and managed seating arrangements.
- Coordinated with staff to ensure smooth service flow.
- Provided wait time estimates and resolved guest concerns.
Education
Susan Miller Dorsey High SchoolLos Angeles, CA
High School Diploma
Moreno Valley College
Associates degree from Business development, communications
Skills
- Management
- Problem solving
- Communication
- Leadership
- Multitasking
- Social skills
- Behavioral skills
- Sales Pitching
- Assisting elderly - clothing, feeding, changing, all elderly needs
- Creative skills
- Computer - Micro soft word, adobe & Logistic Skills
- Phone etiquette
- Coordinating / event planning
Certification
CNA | CPR Certification | Food Handler Certification | Driver's License
Timeline
Brittany's Boutique
CNA
Accent Care Senior Facility
Receptionist
St. Johns Health Care Center
Hostess/Server
Ruato's Coastal Grill, Fridays, Chilis
Susan Miller Dorsey High School
High School Diploma
Moreno Valley College
Associates degree from Business development, communications