Committed and hardworking with experience processing transactions and assisting customers. Strong and friendly communication skills eager to secure entry to mid-level position and ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Cashier/Customer Service Representative
Dollar General
03.2022 - 02.2023
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Streamlined checkout process for increased efficiency and reduced waiting times.
Maintained balanced cash drawer, ensuring accurate accounting at end of each shift.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Ensured that customers left feeling valued and important.
Customer Care Agent
Focus Services
06.2020 - 12.2020
Focused on customer satisfaction and retention strategies.
Became well-versed in T-Mobile products and pricing.
Helped customers make informed decisions about products and services.
Utilized knowledge to effectively address customer concerns and provide solutions.
Achieved numerous contract renewals throughout my tenure.
Greenhouse Assistant
Woodhall Academy
03.2016 - 03.2017
Collaborated with a team of 10 individuals to create a greenhouse for Woodhall Academy.
Played a key role in establishing and managing the greenhouse.
Took charge of maintaining a diverse selection of plants.
Ensured a vibrant and thriving environment for plant life & flora year-round
Contributed to a sustainable evergreen space for educational and aesthetic purposes.
Education
High School Diploma -
Fushion Academy
Greenwich
2019
First Year High School -
Woodhall Academy
Bethlehem, CT
2016
Skills
Customer Service
Strong Communication Skills in Person and on Phone