Kyle Boatwright
Server
Middle River,MD
Summary
Adept at enhancing customer experiences, I excel in fast-paced environments at Brightview Assisted Living, mastering skills in food inspection and fostering positive guest interactions. I demonstrated an ability to support team members and maintain dining areas, significantly improving service delivery and customer satisfaction. Renowned for a calm demeanor and efficient problem-solving, I consistently contributed to a welcoming atmosphere and operational excellence.
Overview
3
3
years of professional experience
Work History
Server
Brightview Assisted Living
Perry Hall, Maryland
06.2024 - Current
- Explained menu options to guests, offered suggestions, and took orders for food and beverages.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Checked with guests to get feedback on the food served, resolved issues, brought additional items, and refilled beverages.
- Took orders from customers accurately and promptly.
- Greeted customers, answered questions, and recommended specials to increase profits.
Host
Hightopps Backstage Grille
Timonium, Maryland
04.2023 - 09.2023
- Served as point-of-contact for resolving guest complaints or special requests.
- Responded appropriately to customer complaints, bringing major issues to the attention of the manager on duty.
- Took beverage orders and served drinks during peak meal times.
- Stayed attentive to server availability and table turnover to seat guests quickly.
- Managed reservations over the phone and through face-to-face interactions to ensure customer satisfaction.
Sales Associate
Weis Markets Inc
Perry Hall, Maryland
12.2021 - 04.2022
- Restocked shelves as needed to ensure sufficient inventory levels.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Operated a variety of machinery and tools safely and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Education
High School Diploma -
Perry Hall High School
Perry Hall, MD05-2024
Skills
- Table setting
- Calm demeanor
- Hostess support
- Daily specials memorization
- Team member support
- Order delivery practices
- Food inspection
- Dining area maintenance
- Positive guest interactions
- Food running
Affiliations
- As a member of theater and choir in high school, I have thrived in many team-based activities such as Maryland All-State Choir and All-County Choir, as well as being a pivotal member in multiple theatrical productions at Perry Hall High School.
Accomplishments
- Received the National School Choral Award for outstanding performance, dedication, and commitment.
References
References available upon request.
Timeline
Server
Brightview Assisted Living
06.2024 - Current
Host
Hightopps Backstage Grille
04.2023 - 09.2023
Sales Associate
Weis Markets Inc
12.2021 - 04.2022
High School Diploma -
Perry Hall High School
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