Kyle Breithaupt
Mesa,AZ
Overview
10
10
years of professional experience
Work History
Behavioral Health Technician
NorthSight Recovery
11.2024 - Current
- Conducted client rounds to check on residents.
- Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
- Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Facilitated on-site activities, support groups, and outings for clients.
Front of House Manager
Look Dine-In Cinema
08.2024 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business
- Managed and motivated employees to be productive and engaged in work
- Controlled costs to keep business operating within budget and increase profits
Front of House Supervisor
Majestic Neighborhood Cinema Grill
04.2024 - 08.2024
- Resolved customer complaints professionally and effectively ensuring their satisfaction while preserving company reputation
- Established rapport with patrons through personalized service that consistently exceeded expectations resulting in repeat business
- Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints
Patient Care Technician
Community Bridges, Inc.
11.2023 - 04.2024
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements
- Documented patient information and care activities in electronic
- Supported patient admissions, discharges, and transfers to promote team productivity
Bartender
Dog Haus Biergarten
05.2023 - 11.2023
- Followed alcohol awareness procedures for preventing excessive guest intoxication
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory
- Crafted special drink and cocktail menu items for seasonal offerings
- Followed strict recipes and drink measurements to minimize product use
Demolition Laborer
Dickens Quality Demolition
04.2023 - 06.2023
- Operated power equipment to move materials and promote job efficiency
- Demonstrated safe and proper operation of equipment and tools to prevent harm to team members
- Gathered and disposed of worksite debris to remove safety hazards
- Worked independently in a fast-paced environment while meeting productivity and quality expectations
Rideshare/Independent Contractor
Uber/Lyft
01.2023 - 04.2023
- Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service
- Built and maintained positive relationships with passengers by providing friendly and professional service
- Completed on-time deliveries by choosing the best and most efficient routes
Fifth Grade Teacher
Learning Foundation & Performing Arts
09.2022 - 11.2022
- Planned lessons according to district standards to cover requirements and prepare for standardized tests
- Implemented classroom management improvements to enhance class morale and engagement
- Kept classroom clean, organized and safe for students and visitors
- Assessed student progress by administering tests and evaluating results
Bartender
Tormè
07.2022 - 09.2022
- Crafted special drink and cocktail menu items for seasonal offerings
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands
- Built relationships with vendors to manage orders and negotiate costs
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty
Bartender /Server
Murphy's
04.2022 - 07.2022
- Served high customer volumes during special events, nights, and weekends
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders
- Followed strict recipes and drink measurements to minimize product use
- Taking orders from customers
- Bring out correct dishes and beverages to each diner
- Providing friendly and efficient service to guests
- Ensuring guest satisfaction
Delivery Driver
Direct Handoff, LLC
02.2022 - 05.2022
- Completed rush deliveries on tight timetables to satisfy customer needs
- Delivered packages to customer doorsteps and business offices
- Operated vehicle safely in highly congested areas with no traffic violations
USPS Mail Carrier
Baldwin Contracting, Inc.
11.2020 - 02.2022
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy
- Directly interacted with customers to deliver mail, packages, and ordered goods
- Greeted customers and answered questions regarding mail pick up times, postal regulations, and delivery costs
Installer
Arizona Seamless Gutters
08.2020 - 11.2020
- Laid out materials and system components to prepare for installation
- Maintained relationships with customers to better understand needs and uphold standards of service
- Calculated materials and time needed for each job
Behavioral Health Technician
Embark Recovery
12.2019 - 08.2020
- Provide direct care, guidance and positive role-modeling
- Oversee, monitor and assist in the administration of medication
- Provide transport for clients
- Monitor and assess client behavioral patterns, reporting directly to clinicians, superiors and other staff when deemed necessary
Bartender /Server
Murphy's
10.2019 - 03.2020
- See above 04/2022 for job description
Server
Bistro St. Michael
05.2019 - 09.2019
- Taking orders from customers
- Submitting orders to the kitchen
- Bring out correct dishes and beverages to each diner
- Providing friendly and efficient service to guests
- Ensuring guest satisfaction
Banquet Bartender
Arizona Biltmore
11.2015 - 05.2019
- Stock, set-up and maintain bar according to the specifications of both the client as well as the resort
- Ensure that the bar top set-up is aesthetically appealing, uncluttered and allows for quick and efficient bar service
- Greet, serve and attend to guests and all requests in a friendly, courteous and prompt manner
Event Bartender
Hey Bartender
01.2015 - 05.2019
- Opportunity to work with a variety of clientele, including catering companies, corporate venues
- Company-wide recognition for superior service, as well as acknowledgment from numerous clienteles
Bartender
MATCH, Restaurant & Lounge
10.2016 - 06.2018
- Establish and maintain a strong rapport with regular client base, engage customers for repeat business and provide excellent customer service
- Extensive knowledge of spirits, wine and beer
- Ability to create an array of both classic and modern cocktails, using high-end and freshly prepared ingredients, in a craft cocktail environment
Education
Bachelor of Arts - History/English
The University of Arizona
Tucson, AZ05.2004
Associate of Science - General Studies
Northern Virginia Community College
Woodbridge, VA05.2002
Skills
- Active listening
- Conflict de-escalation
- Documentation skills
- De-escalation strategies
- Mental health support
- Group facilitation
- Rounds management
- Multicultural competence
- Substance abuse experience
Timeline
Behavioral Health Technician
NorthSight Recovery
11.2024 - Current
Front of House Manager
Look Dine-In Cinema
08.2024 - Current
Front of House Supervisor
Majestic Neighborhood Cinema Grill
04.2024 - 08.2024
Patient Care Technician
Community Bridges, Inc.
11.2023 - 04.2024
Bartender
Dog Haus Biergarten
05.2023 - 11.2023
Demolition Laborer
Dickens Quality Demolition
04.2023 - 06.2023
Rideshare/Independent Contractor
Uber/Lyft
01.2023 - 04.2023
Fifth Grade Teacher
Learning Foundation & Performing Arts
09.2022 - 11.2022
Bartender
Tormè
07.2022 - 09.2022
Bartender /Server
Murphy's
04.2022 - 07.2022
Delivery Driver
Direct Handoff, LLC
02.2022 - 05.2022
USPS Mail Carrier
Baldwin Contracting, Inc.
11.2020 - 02.2022
Installer
Arizona Seamless Gutters
08.2020 - 11.2020
Behavioral Health Technician
Embark Recovery
12.2019 - 08.2020
Bartender /Server
Murphy's
10.2019 - 03.2020
Server
Bistro St. Michael
05.2019 - 09.2019
Bartender
MATCH, Restaurant & Lounge
10.2016 - 06.2018
Banquet Bartender
Arizona Biltmore
11.2015 - 05.2019
Event Bartender
Hey Bartender
01.2015 - 05.2019
Bachelor of Arts - History/English
The University of Arizona
Associate of Science - General Studies
Northern Virginia Community College