Kyle Chick
Annapolis,MD
Summary
Excellent communicator and dependable team player with strong understanding of insurance industry. Adept at building relationships with clients, brokers and other stakeholders while delivering outstanding service. Highly organized and detail-oriented with strong ability to identify potential risks and develop solutions.
Overview
6
6
years of professional experience
Work History
Insurance Guide
True North Remodeling
04.2023 - Current
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Maintained high standards of customer service by building relationships with clients.
- Cross-sold insurance products to existing clients to reach sales targets.
Sales Representative
Katcef Brothers Inc.
10.2021 - 03.2023
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Operations Manager
Chesapeake Carwash
05.2017 - 10.2021
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
Education
Bachelors in Communication Studies - Business Administration
Towson University
Baltimore, MD01.2021
Skills
- Client Account Management
- Corporate Social Responsibility
- Form Completion and Submission
- Marketing Management
- Clerical Support
- Customer Service and Assistance
- Administrative Support
- Digital Communications
Timeline
Insurance Guide
True North Remodeling
04.2023 - Current
Sales Representative
Katcef Brothers Inc.
10.2021 - 03.2023
Operations Manager
Chesapeake Carwash
05.2017 - 10.2021
Bachelors in Communication Studies - Business Administration
Towson University
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