Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kyle Collins

Alva

Summary

My almost 10-year career at Page mechanical group began in 2016 after I graduated high school. When I first started at PMG i worked as a helper in the sheet metal shop. There I learned the how to pre fabricate sheet metal ductwork. I worked as a "tin knocker" bending and fastening the metal duct into manageable runs, transitions, and plenums that would help speed up the installation process. I also helped prep the duct for installation by adding liner, insulation, collars, and slip-in connections. I would then load the duct up for delivery and help with staging it on the jobsite. When the shop slowed down between large new construction projects, I started to help in the service department. My role in service was with the maintenance department, where I assisted with services such as coil cleanings, drain line cleanings, drain pan cleanings, filter changes, pressure washing the inside/outside of cooling towers, cleaning strainers, punching tubes on chillers, and descaling of heat exchangers. I was also given the opportunity to work part-time on large installation projects as a helper.

When I started my junior year in college, I switched all my classes to night, and came on full-time as an assistant estimator in the new construction department. I worked under our senior estimator assisting with equipment counts, data entry, and proposal formatting. Eventually I was able to provide assistance with developing our estimating spreadsheet in excel which helped streamline our internal estimating process. We were able to implement auto calculations for our ductwork and piping installation labor, which including an auto calculated material pricing that I updated on a monthly basis. Towards the end of my time in this position, I was in charge of gathering pricing on specified equipment and materials, then working through the process of getting value engineered options approved. This helped me build relationships with vendors and subcontractors across the industry.

After I graduated college, I was immediately seeking a career role here at PMG. After careful consideration and spending some time with our customer development team, I fell into the role of Service Account Manager. I was well-equipped for the role with the estimating experience I had gained working in new construction. I began to work hard on building my client base and account portfolio. When I started out, I targeted small accounts working to learn the balance of customer relations vs service performance. I specialized in generating new clients and acquiring service agreements / maintenance contracts. Once I had build my base of customers through service agreements, the project opportunities came rolling in. My skills in estimating and contract drafting gave me the ability to turn quotes around quickly, which gave me the chance to bid lots of projects large and small. When I first started out, the projects I bid on were simpler DX refrigerant packaged and split systems. I quickly learned the importance of project management and what was required to bring these jobs in under hours. I slowly transitioned to specializing in the chilled water and condenser water facilities and turnkey project work. My role as account manager at PMG was a full cradle to grave on projects: find the opportunity, estimate, draft contract, sell, and project manage. My commission was only paid when the job was 100% complete and paid in full, so it was always in my best interest to see each project through and coordinate all phases of scheduling.

After just one year as account manager, I quickly rose to the top sales person at PMG. This fueled my competitive nature, and pushed me to seek more large turn key projects. Over the years, my role at PMG has shifted to more of a Sales Manager role, combine with Account Management of our large turn-key special projects. I specialize in coordination of the subcontractors of all trades helping organize project schedules and complex workflows. I've been able to build longstanding relationships with my customers and subcontractors helping secure work while keeping a firm handle on the projects.

Overview

10
10
years of professional experience

Work History

Sales Account Manager

Page Mechanical Group
Fort Myers, FL
02.2020 - Current
  • Sales, Estimating, and Project Management of all service and owner direct Special Project Work. Service
  • Account Management including all customer relations, drafting contracts billing, maintenance and service sales, negotiations, and lead sourcing.
  • Marketing and sales support through networking and building customer relationships.
  • Territory including Tampa to Marco Island. Special Project work territory also included Orlando and Miami.
  • Managed key client relationships, ensuring alignment with service expectations and enhancing customer satisfaction.
  • Developed strategic sales plans to exceed revenue targets and drive market share growth.
  • Conducted comprehensive market analysis to identify new business opportunities and competitive advantages.
  • Trained and mentored junior sales staff, fostering a culture of continuous improvement and professional development.
  • Utilized CRM systems to track sales performance, manage accounts, and maintain accurate records of client interactions.
  • Led negotiations for high-value contracts, securing favorable terms that benefited both clients and the organization.
  • Managed a diverse portfolio of accounts, ensuring each client received personalized attention and support.
  • Negotiated prices, terms of sale and service agreements.
  • Increased sales revenue by identifying and pursuing new business opportunities.
  • Built client relationships by acting as liaison between customer service and sales teams.
  • Maintained high standards of customer service by answering pricing, availability, use and credit questions accurately.
  • Monitored market activity and quoted pricing to maintain healthy profit margins.
  • Consulted with clients after sales and contract signings to resolve problems and provide ongoing support.
  • Anticipated clients' needs by staying in touch on regular basis.
  • Developed and maintained long-term relationships with key clients for sustained growth.
  • Handled highest volume account in southwest florida territory, generating more than $3-4 million in revenue per year.

Assistant Estimator

Page Mechanical Group
Fort Myers, FL
02.2018 - 01.2020
  • Assistant and apprentice to Senior Estimator of the New Construction Division
  • Participated in pre-construction meetings, offering valuable insights into potential challenges and opportunities related to cost estimation.
  • Developed strong working relationships with key stakeholders within the organization to ensure alignment across various functions during the estimating process.
  • Collaborated with project managers to develop accurate cost estimates for mechanical systems.
  • Analyzed blueprints and specifications to determine material and labor requirements.
  • Prepared detailed bid proposals, ensuring compliance with industry standards and client expectations.
  • Reviewed subcontractor quotes for accuracy and completeness, making recommendations for selection.
  • Collaborated with design teams in developing value engineering options that reduced costs without compromising quality or functionality.
  • Assisted senior estimators with large-scale projects as needed, contributing expertise towards achieving desired outcomes.
  • Assisted in the development of comprehensive bid packages to secure new projects and expand company portfolio.
  • Responded promptly to requests for clarification or additional information from clients, maintaining professional communication throughout the bidding process.
  • Maintained an organized database of historical data on completed projects to inform future bids and improve overall estimating processes.
  • Evaluated vendor pricing discrepancies, leading to improved relationships and more competitive pricing structures.
  • Facilitated accuracy in estimating efforts through regular communication with subcontractors and suppliers regarding pricing trends and availability of materials.
  • Reviewed subcontractor proposals for completeness, ensuring all necessary components were incorporated into final estimates accurately.
  • Supported project management teams by tracking actual costs against estimated values to identify areas for improvement.
  • Contributed to successful contract negotiations by providing detailed cost breakdowns and justifications.
  • Increased project efficiency by assisting in the preparation of detailed cost estimates and budgets.
  • Used specialized software to create estimates quickly and accurately and make estimates easily understandable and shareable.
  • Reviewed project plans and specifications to understand project requirements and accurately estimate cost and resources needed.
  • Gathered cost and material data for accurate and up-to-date information on material and labor costs.

Maintenance Technician / Sheet Metal Shop Helper

Page Mechanical Group
Fort Myers, FL
04.2016 - 01.2018
  • Service Maintenance - (filters, coil cleanings, cooling tower cleanings, air and water cooled chiller maintenance, equipment installation helper)
  • Sheet Metal Shop Helper - (sheet metal pre-fabrication, delivery, tin knocker)
  • Conducted routine maintenance and repairs on HVAC systems to ensure optimal performance.
  • Diagnosed mechanical issues using advanced troubleshooting techniques to minimize downtime.
  • Implemented preventive maintenance schedules, enhancing equipment reliability and lifespan.
  • Collaborated with team members to streamline workflow processes and improve service efficiency.

Education

Bachelor of Science - Entrepreneurship

Florida Gulf Coast University
Fort Myers, FL
12-2020

High School Diploma -

Bishop Verot Catholic High School
Fort Myers, FL
05-2016

Skills

  • Client relationship building
  • Sales strategy development
  • Lead prospecting
  • Subcontractor network and relationships
  • Business development
  • Estimating
  • Account development
  • Sales forecasting
  • HVAC maintenance expertise
  • Client acquisition
  • Business growth and retention
  • Revenue generation
  • Enthusiastic yet professional demeanor
  • Powerful negotiator
  • Relationship selling
  • Market trend analysis
  • Performance tracking
  • Competitor analysis
  • Account servicing
  • Business relationship management
  • Contract negotiations
  • Formulating quotes

Timeline

Sales Account Manager

Page Mechanical Group
02.2020 - Current

Assistant Estimator

Page Mechanical Group
02.2018 - 01.2020

Maintenance Technician / Sheet Metal Shop Helper

Page Mechanical Group
04.2016 - 01.2018

Bachelor of Science - Entrepreneurship

Florida Gulf Coast University

High School Diploma -

Bishop Verot Catholic High School
Kyle Collins