Kyle Cooper
Summary
Customer Service Specialist experienced in prioritizing and multi-tasking within fast-paced environments. Handled escalated customer support issues while contributing to team objectives and achieving business goals. Demonstrated strong work ethic, adaptability, and exceptional interpersonal skills through independent work and rapid skill acquisition.
Overview
3
3
years of professional experience
Work History
Customer Service Associate
Walmart
Mobile
11.2023 - Current
- Assisted customers with product inquiries and store navigation.
- Processed transactions accurately at the checkout register.
- Resolved customer complaints and provided effective solutions.
- Monitored inventory levels and restocked merchandise as needed.
- Trained new associates on customer service protocols and systems.
- Collaborated with team members to enhance customer experience.
- Maintained cleanliness and organization of work areas and shelves.
Pipefitter Helper
EGC construction
Newport
05.2023 - 10.2023
- Assisted Pipefitters in measuring, cutting, and threading pipes for installation.
- Assisted skilled pipefitters with installation of piping systems in construction projects.
- Maintained tools and equipment to ensure safety and efficiency on job sites.
- Supported team members by organizing materials and preparing work areas for tasks.
- Learned and followed safety protocols to minimize hazards during pipefitting activities.
- Transported materials to job sites, ensuring timely availability for ongoing projects.
Education
Baker High School
Mobile, AlabamaSkills
- Customer service
- Complaint resolution
- Transaction processing
- Product knowledge
- Retail operations knowledge
- Inventory management
- Attention to detail
- Time management
- Team collaboration
- Adaptability in tasks
References
References available upon request.
Timeline
Customer Service Associate
Walmart
11.2023 - Current
Pipefitter Helper
EGC construction
05.2023 - 10.2023
Baker High School