Kyle DeLaney

Transporting material from manufacturing facility to outside plating and fabrication vendors.

Transporting finished materials from outside plating and fabrication vendors to shipping warehouse.

Building relationships with vendors to improve quality and throughput of finished products.

Tracking incoming and outgoing product.

Coordinating priorities of shipping warehouse with manufacturing facility and outside vendors.

Safely operating and maintaining commercial vehicle.

Created efficient routes for 15 delivery teams to minimize daily drive time and maximize teams' capabilities.

Advised delivery teams in unfamiliar situations.

Coordinated specific delivery times between customers, sales staff and delivery staff.

Provided customer service when any issues arose with deliveries.

Kept daily email correspondence with other members of management staff to provide feedback regarding issues and positive occurences.

Delivered and installed appliances in a safe and timely manner.

Provided excellent customer service.

Safely operated a large commercial vehicle in high traffic areas.

Worked with sales staff to provide the best customer experience possible.

Communicated customer complaints, requests and feedback to company management for swift resolution.

Loaded truck and properly secured items to prevent damage for deliveries.

Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.

Greeted guests professionally to cultivate a safe and friendly atmosphere.

Secured premises by staying vigilant and keeping team alert to potential issues.

Checked identification of persons entering facility to help maintain a safe and legal business.

Responded quickly to incidents and helped resolve stressful and potentially dangerous situations.