Kyle Edmond
Linden,Nj
Summary
Dynamic and detail-oriented Clerk at Linden Health Department, recognized for enhancing customer satisfaction through effective communication and telephone etiquette. Demonstrated expertise in cash handling and management while significantly reducing data entry errors. Proven ability to multitask and prioritize, ensuring timely completion of assignments and fostering a positive work environment.
Overview
3
3
years of professional experience
Work History
Clerk
Linden Health Department
06.2022 - Current
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Enhanced office organization with regular maintenance of files, records, and supplies inventory.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
Education
Bachelor of Nursing - Nursing
Fairleigh Dickinson University
Teaneck, NJ05-2028
Skills
- Telephone etiquette
- Customer satisfaction
- Cash handling
- Cash management
- Filing systems
- Prioritization
- File maintenance
- Relationship building
- Document management
- Mail handling
- Quality management
- Typing speed
- Proofreading
- Spreadsheet development
- Calendar management
- Expense reports
- Driver correspondence
- Scanning and copying
- Confidentiality
- Verbal and writing communication
- Records retrieval
- Peer relationships
- Multitasking Abilities
- Time management
Timeline
Clerk
Linden Health Department
06.2022 - Current
Bachelor of Nursing - Nursing
Fairleigh Dickinson University
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