Movie buff
Kyle Edson
Assistant Store Manager
Overland Park,KS
Summary
Verified contents of inventory loads against shipping papers to confirm accuracy. Astute and enterprising assistant manager successful at leading every facet of new and ongoing operations. Strategic thinker and tactical decision-maker with passion for all work and willingness to take on any challenge. Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
3
3
years of professional experience
Work History
Assistant Store Manager
Andy's Frozen Custard
Overland Park, KS
01.2021 - Current
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Analyzed and interpreted store trends to facilitate planning.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Rotated merchandise and displays to feature new products and promotions.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
- Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
Store Associate
Andy's Frozen Custard
Blue Springs, Missouri
10.2018 - 12.2020
- Approached browsing customers to initiate conversations to determine buying preferences.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Answered questions about store policies and addressed customer concerns.
- Used POS system to process sales, returns, online orders and gift card activations.
Education
High School Diploma -
Blue Springs High School
Blue Springs 05.2020 - 05.2020
Skills
POS systems operations
Order management
Relationship building and management
Goals and performance
Customer experience
Product and service sales
Training
Stock management
New-Hire Training
Google Drive
Microsoft Office Suite
Accomplishments
I helped open and train the Andy's in Liberty in 2019 which to this day outperforms the entire market, and is typically within the top 3 stores company wide when it comes to sales.
I am used to using Microsoft Excel to audit safes and put inventory orders in.
2018 Eagle Scout
Resolved product issues through consumer testing.
65 words per minute at 95% accuracy
Interests
Outdoors and anything that comes with it
Timeline
Assistant Store Manager
Andy's Frozen Custard
01.2021 - Current
High School Diploma -
Blue Springs High School
05.2020 - 05.2020
Store Associate
Andy's Frozen Custard
10.2018 - 12.2020