Audessie Flynn
Gresham ,NC
Summary
Dynamic Patient Coordinator at Advantage Dental From DentaQuest, skilled in insurance verification and patient care. Enhanced clinic efficiency through meticulous scheduling and effective communication, resolving complaints to maintain client trust. Proven ability to manage electronic records while fostering a caring environment, ensuring compliance with HIPAA protocols and elevating patient experiences.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Patient Coordinator
Advantage Dental From DentaQuest
05.2024 - Current
- Coordinated patient scheduling and appointment confirmations to enhance clinic efficiency.
- Managed patient intake processes, ensuring accurate data collection and documentation.
- Communicated with patients regarding treatment plans and financial options effectively.
- Handled patient complaints quickly and professionally to restore patient confidence and prevent loss of clientele.
- Facilitated clear communication between dentists, dental assistants, and patients to ensure optimal care coordination.
- Assisted with front desk tasks, providing exceptional customer service to enhance patient experience.
- Increased office efficiency with meticulous record-keeping of patient information, treatment plans, and payment history.
Assistant Manager
Original Roadhouse Grill
11.2016 - 05.2024
- Oversaw daily restaurant operations, ensuring exceptional service and compliance with health regulations.
- Trained and mentored staff, fostering a collaborative team environment and enhancing employee performance.
- Developed and implemented cost-control measures, optimizing inventory management and reducing waste.
- Coordinated scheduling for front-of-house and back-of-house teams, ensuring appropriate staffing levels during peak times.
- Carefully interviewed, selected, trained, and supervised staff.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Established strong relationships with local suppliers to secure competitive pricing on quality ingredients without sacrificing taste or presentation.
- Conducted market research to identify trends and opportunities for menu development, keeping restaurant competitive.
Education
Fossil Distance Learning
Fossil, OR06-2014
Skills
- Insurance verification
- Appointment scheduling
- Patient confidentiality
- Electronic records management
- Patient care and education
- Payment collection
- Organizational standards
- Inventory management
- Multitasking
- HIPAA protocol adherence
- Insurance authorizations
- Caring and empathetic
Certification
- CPR Certified
- OLCC
- Food Handlers
- ServSafe
Timeline
Patient Coordinator
Advantage Dental From DentaQuest
05.2024 - Current
Assistant Manager
Original Roadhouse Grill
11.2016 - 05.2024
Fossil Distance Learning
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