Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kyle Graff

Depew

Summary

Dynamic sales professional with a proven track record at Backyard Breaks, excelling in customer relationship management and effective communication. Skilled in leveraging social media to enhance sales reach, I consistently deliver exceptional service while managing the end-to-end sales process. Committed to quality and efficiency, I thrive in fast-paced environments.

Overview

6
6
years of professional experience

Work History

Sales

Backyard Breaks
07.2023 - 08.2025
  • Hosted live baseball card auctions and direct sales, engaging with an online audience of buyers and collectors.
  • Managed end-to-end sales process including pricing, negotiations, payment processing.
  • Built and maintained strong customer relationships through clear communication both during live events and off-screen.
  • Organized, packaged, and shipped orders to ensure accurate and timely delivery.
  • Leveraged social media and live platforms to increase sales reach and build a loyal customer base.

Cook and Delivery

Picasso’s Pizza
07.2022 - 07.2023
  • Delivered food orders promptly and accurately while providing excellent customer service.
  • Handled cash, card, and app-based payments, maintaining accuracy and accountability.
  • Managed delivery routes efficiently, ensuring hot and fresh food upon arrival.
  • Assisted in-store with order preparation, phone calls, and customer service during downtime.

Warehouse Worker

Great Lakes Coffee Roasting
04.2019 - 01.2022
  • Operated on the assembly line to package coffee products efficiently and accurately
  • Maintained quality control standards to ensure properly sealed and labeled packages
  • Assisted with inventory organization and stocking supplies
  • Worked as part of a team to meet daily production goals

Education

No Degree - Business

Alfred State College
Alfred, NY

Business

Lancaster High School
Lancaster, NY
06.2020

Skills

  • Sales & Upselling Techniques
  • Customer Relationship Management
  • Verbal & Written Communication
  • Order Processing & Point of Sale Systems
  • Conflict Resolution & Problem-Solving
  • Team Collaboration & Independent Work
  • Packaging & Assembly Line Production
  • Quality Control & Attention to Detail
  • Time Management & Efficiency
  • Safety Procedures & Workplace Compliance

Timeline

Sales

Backyard Breaks
07.2023 - 08.2025

Cook and Delivery

Picasso’s Pizza
07.2022 - 07.2023

Warehouse Worker

Great Lakes Coffee Roasting
04.2019 - 01.2022

No Degree - Business

Alfred State College

Business

Lancaster High School

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