Kyle Greenleaf
Cedar Falls,IA
Summary
Results-oriented leader with extensive experience in operations management and team training. Known for fostering a collaborative environment, enhancing team performance, and achieving exceptional customer service outcomes.
Overview
18
18
years of professional experience
Work History
Finance and Sales Manager
Ketelsen RV
01.2026 - Current
- Utilized CRM systems to track customer interactions and streamline sales processes effectively.
- Analyzed financial reports to identify trends and support strategic sales decisions.
- Developed and implemented strategies to increase sales and profitability.
- collaborate with national and local lenders to provide financial support to customers
Store Manager
HomeGoods
01.2025 - 01.2026
- Supervised daily store operations, ensuring compliance with company policies and procedures.
- Trained and developed team members on product knowledge and customer service standards.
- Implemented visual merchandising strategies to enhance store presentation and drive sales.
- Coordinated staff schedules to optimize coverage during peak hours and special events.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Assisted with hiring, training and mentoring new staff members.
Store Director
Hy-Vee
10.2021 - 10.2024
- Led daily store operations, ensuring exceptional customer service and smooth workflow.
- Developed and implemented merchandising strategies to enhance product visibility and sales.
- Managed inventory levels, optimizing stock replenishment processes to reduce waste.
- Trained and mentored staff, fostering a collaborative team environment to improve performance.
- Coordinated promotional events and marketing efforts to drive foot traffic and customer engagement.
Operations Manager
Hy-Vee
01.2008 - 10.2021
- Oversaw daily operations to ensure efficient store functionality and customer satisfaction.
- Trained and mentored staff on best practices for inventory management and customer service excellence.
- Fostered a positive work environment by promoting teamwork and open communication among team members.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
Education
Marketing Management
Kirkwood Community College
Cedar Rapids, IASkills
- Sales strategy development
- Pricing strategy
- Revenue growth
- Relationship building
- Verbal and written communication
- Staff management
- Customer service
- Problem-solving
- Training and mentoring
- Team leadership
- Customer relationship management (CRM)
- Staff leadership
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Finance and Sales Manager
Ketelsen RV
01.2026 - Current
Store Manager
HomeGoods
01.2025 - 01.2026
Store Director
Hy-Vee
10.2021 - 10.2024
Operations Manager
Hy-Vee
01.2008 - 10.2021
Marketing Management
Kirkwood Community College