I enjoy cooking with friends and family at gatherings, Road Trips and trying new recipes and food trends
Kyle Hall
Student
Winter Park,FL
Summary
Dedicated and driven professional with a strong commitment to personal and team development, consistently striving for excellence in all endeavors. Exceptional interpersonal skills foster effective collaboration and conflict resolution, creating a harmonious work environment. Proficient in advanced sound mixing, recording, and post-production techniques essential for audio engineering, with a keen ability to utilize audio editing software and sound design tools to produce high-quality auditory experiences. A solid understanding of studio equipment optimization complements a collaborative approach, ensuring seamless and professional audio output.
Overview
10
10
years of professional experience
Work History
Patient Access Representative
Baptist Health South Florida
Boca Raton, Florida
10.2023 - 12.2024
- Identified insurance payment sources and listed payers in proper sequence to establish chain of payment.
- Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.
- Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Coordinated patient's care by facilitating caregiver access to medical home providers and resources to meet patient needs.
- Providing excellent customer service by promptly answering patient inquiries.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Responded to inquiries by directing calls to appropriate personnel.
- Engaged with patients to provide critical information.
- Verified patient insurance eligibility and entered patient information into system.
- Offered simple, clear explanations to help clients and families understand hospital policies and procedures.
IT Support Specialist
Lynn University
Boca Raton, FL
09.2022 - 03.2023
- Offered new customers training to reduce frustration and improve customer satisfaction.
- Created help desk tickets, troubleshot and resolved desktop issues.
- Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
- Answered questions and provided information to customers about new software or hardware.
- Determined hardware and network system issues using proactive troubleshooting techniques.
- Delivered onsite technical support for employees.
- Assisted customers in identifying issues and explained solutions to restore service and functionality.
- Used ticketing systems to manage and process support actions and requests.
- Submitted service tickets for equipment maintenance requests.
- Resolved escalated issues by serving as subject matter expert on wide-ranging issues.
Resident Assistant
Webber International University
Babson Park, FL
08.2018 - 05.2022
- Resident Assistant for 3 years
- Responsible for Building’s A&B for 3 years
- Mentoring to new Resident Assistants
- Plan/help host events
- First responder to emergencies
- Counsel/mentor Students
- Responsible for 70 Students
Assistant Manager
Hibbett Sporting Goods
Lake Wales, FL
01.2020 - 07.2021
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Helped with scheduling and delegating assignments to meet coverage and service demands.
Shift Manager
Webber International University
Babson Park, FL
11.2017 - 05.2019
- Supervised approx
- 9 employees
- Scheduling Shifts, supervise)
- Helped manage inventory
- Customer Service
Tennis Development Assistant
SVG National Tennis Center
Kingstown, SVD
01.2015 - 06.2016
- Coach St.Vincent and the Grenadines
- Coach for 2 years at the National Tennis Center of St. Vincent and the Grenadines
- Coach 30 Students
- Create/Conduct Training Programs
- Plan/Help Direct tournaments
- Mentor Future College Athletes
Education
Bachelor of Science - Business Management
Webber International University
Babson Park, FL05.2020
Bachelor of Science - Computer Information Systems
Webber International University
Babson Park, FL05.2022
MBA - Human Resources Management
Lynn University
Boca Raton, FL08.2023
Bachelor of Science - Recording Arts
Full Sail University
Winter Park, FL 05.2001 -
Skills
Effective communication
Team coordination
In-studio recording
Audio mixing
Audio recordings
Interests
Tennis
Timeline
Patient Access Representative
Baptist Health South Florida
10.2023 - 12.2024
IT Support Specialist
Lynn University
09.2022 - 03.2023
Assistant Manager
Hibbett Sporting Goods
01.2020 - 07.2021
Resident Assistant
Webber International University
08.2018 - 05.2022
Shift Manager
Webber International University
11.2017 - 05.2019
Tennis Development Assistant
SVG National Tennis Center
01.2015 - 06.2016
Bachelor of Science - Recording Arts
Full Sail University
05.2001 -
Bachelor of Science - Business Management
Webber International University
Bachelor of Science - Computer Information Systems
Webber International University
MBA - Human Resources Management
Lynn University