Summary

Overview

Work History

Education

Skills

Volunteer Experience

Timeline

Kyle J Weisker

Cincinnati,OH

Summary

Dynamic marketing professional with expertise in customer service and operations coordination. Proven ability in time management, critical thinking, and leadership. Recognized for excellence in client satisfaction and crisis resolution in high-pressure environments. Committed to driving business growth through strategic partner acquisition.

Overview

3

3

years of professional experience

Work History

Operations Coordinator

Divisions Maintenance Group

Cincinnati, OH

07.2022 - Current

Provide excellent customer service while conducting research and nation-wide cold calling to acquire maintenance service providers for various major retail facilities such as Walmart, Sam’s Club, UPS, Target, Lowes, Home Depot and others
Present available services to 10-50 potential partners per day to recruit new provider partners
Manage provider information by posting on job board via company’s proprietary software
Work on-call for emergency situations; one incident involved solving a major crisis in the middle of the night for a world-wide retailer, and resulted in several hundred thousand dollars of new business
Received 'Highest Scorecard' award for customer satisfaction for the year 2022
Excellent telephone presence
Computer skills are current, Microsoft Word, Excel, Outlook, proprietary software easily learned

Education

Bachelor of Science - Marketing

Mount St. Joseph University

Cincinnati, OH

01.2022

Skills

- Cold Calling
- Crisis Management
- Partner Acquisition
- Customer Satisfaction
- Strategic Planning

Volunteer Experience

Lions Cupboard Food Pantry, two years, Created podcasts to promote and advertise the mission.

Timeline

Operations Coordinator

Divisions Maintenance Group

07.2022 - Current

Bachelor of Science - Marketing

Mount St. Joseph University