- Avid outdoor motorcycle riding enthusiast with a passion for paddle boarding and camping
- Father of 3
- IT/tech
Kyle Kriete
Auburn
Summary
Results driven Personal Injury Case Manager with over two years of comprehensive experience managing cases from inception through pre-litigation. Proven ability to build and scale operations from the ground up, having served as the inaugural employee of a Phoenix based PI firm where I personally grew the caseload from 12 to over 300 cases while supporting office expansion to a team of six.
Adept in multi-jurisdiction case handling across Washington and Arizona, with a strong foundation in medical provider relations, demand package preparation, UM/UIM claim handling, commercial policy identification, L&I recognition, and negotiations. Demonstrated ability to independently identify operational gaps and develop solutions where no prior framework exists.
Known for exceptional attention to detail, an unwavering commitment to client advocacy, and the ability to thrive in high volume fast paced environments while maintaining a standard of care that treats every client as a person first.
I bring a background in military operations and Boeing level corporate professionalism where precision, accountability, and trust were not optional. I carry those same values into every case I touch and every team I am part of. I don't show up to meet expectations. I show up to exceed them.
Overview
2027
2027
years of professional experience
Work History
Case Manager
West Coast Trial Lawyers
04.2026 - Current
- Built the companies medical provider network from the ground up, facilitating relationships with medical providers in Washington state.
- Managed a case load between 30 and 300 clients.
- Executed initial case evaluations to identify critical facts and establish optimal strategies for client representation.
- Monitored case manager assistant's performance in case opening tasks, ensuring compliance with documentation requirements and efficient handling of property damage claims.
- Facilitated effective communication with clients during initial phone calls to establish clear expectations and procedures. Emphasized treatment as the central focus of their cases to enhance client awareness. Streamlined referral processes to medical providers, maintaining accurate documentation of appointments for future demand drafting.
- Challenged liability denials from at-fault insurance companies to uphold client rights through thorough case investigations, including documentation of damages, collection of witness statements and relevant legal citations.
- Prepared comprehensive demand documentation for both at-fault and UM/UIM insurance carriers following treatment completion.
Paralegal
Matsuda Nadig
04.2025 - 10.2025
- Impact focused: Served as the inaugural employee of the Phoenix location, personally growing the caseload from 12 to over 300 cases and helping scale the office to a team of 6 employees.
- Managed a case load of 70-90 cases.
- Responsible for every aspect of the case from initial client contact to check in hand including: Claims, LOR documentation, property damage, treatment, medical bills and records, and demand drafting.
- Challenged liability denials from at-fault insurance companies to uphold client rights through thorough case investigations, including documentation of damages, collection of witness statements and relevant legal citations.
- Facilitated negotiations with at-fault insurance providers and UM/UIM companies to secure favorable settlements.
- Oversaw inventory management to maintain fully stocked mail and office supplies, supporting operational efficiency.
Field Services Representative
Insitu, A Boeing Company
- Coordinated with a team of 2-3 individuals in deploying to global customer locations to execute contractual obligations.
- Directed maintenance programs and coordinated prompt repairs of all company assets to maintain mission readiness. Developed contingency plans to address compromised mission capability, facilitating uninterrupted operations.
- Managed flight operations and piloted unmanned aviation vehicle assets to ensure customer satisfaction and operational efficiency.
- Produced, completed and filed documentation to maintain capability and comply with company procedures and local, state and internation law.
- Worked with my team to fufill mission critial planning prior to every operation, identifying all potential mission critical faliure points and addressing solutions for each point prior to launch of company assets.
Education
No Degree - Psychology
Arizona State University
Tempe, AZ01-2027
Skills
- Case Management Software - Filevine - Admin Experience
- Medical Records review and summarization
- Settlement negotiations
- UM/UIM claim handling
- Medical provider relationship building
- Demand package preparation
- Loss of use and property damage
- Subrogation identifcation
- Commercial policy case experience
- L&I claim recognition
- Insurance coverage analysis
Interests
Timeline
Case Manager
West Coast Trial Lawyers
04.2026 - Current
Paralegal
Matsuda Nadig
04.2025 - 10.2025
Field Services Representative
Insitu, A Boeing Company
No Degree - Psychology
Arizona State University