Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
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Kyle Markovich

Brunswick,Ohio

Summary

Dynamic and results-driven professional with extensive experience in store operations at Aldi. Proven track record in enhancing customer service and streamlining inventory management. Skilled in team leadership and policy enforcement, with a strong ability to train and mentor staff.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Lead Store Associate

Aldi
09.2019 - Current
  • Supervised daily store operations, ensuring compliance with policies and procedures.
  • Trained and mentored new associates in customer service and product knowledge.
  • Streamlined inventory management processes to enhance accuracy and reduce discrepancies.
  • Implemented promotional displays to increase product visibility and drive sales.
  • Resolved customer complaints effectively, enhancing overall satisfaction and loyalty.

Technician

Valvoline Instant Oil
06.2019 - 08.2019
  • Operated and maintained technical equipment to ensure optimal performance and reliability.
  • Diagnosed issues in machinery, implementing effective solutions to minimize downtime.
  • Conducted routine inspections and preventive maintenance procedures on diverse systems.
  • Collaborated with team members to enhance operational workflows and efficiency.

Key Holder Supervisor

Paninis
10.2015 - 06.2019
  • Supervised daily operations and ensured adherence to company policies and procedures.
  • Trained and mentored new team members on service standards and operational efficiency.
  • Managed inventory levels, including ordering, receiving, and stock organization.
  • Implemented staff scheduling to optimize coverage during peak hours and improve customer service.

Cook

Applebee's
03.2015 - 10.2015
  • Prepared diverse dishes in high-volume kitchen, ensuring quality and consistency.
  • Collaborated with team to streamline meal preparation processes, enhancing efficiency.
  • Trained new kitchen staff on food safety protocols and cooking techniques.
  • Developed seasonal menus incorporating local ingredients to elevate dining experience.

Education

High School Diploma -

Brunswick High School
Brunswick, OH
2015

Skills

  • Store operations
  • Policy enforcement
  • Employee scheduling
  • Store maintenance
  • Merchandise display
  • Customer service
  • Team leadership
  • Customer assistance

Certification

Servsafe Certification

Interests

  • I like working with my hands and fixing things
  • Auto Repair/Restoration
  • Video Game Design
  • Sustainable Tech Innovations
  • Technology Repair/Restoration
  • Electronics and Circuit Building
  • Video Gaming

Timeline

Lead Store Associate

Aldi
09.2019 - Current

Technician

Valvoline Instant Oil
06.2019 - 08.2019

Key Holder Supervisor

Paninis
10.2015 - 06.2019

Cook

Applebee's
03.2015 - 10.2015

High School Diploma -

Brunswick High School