Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Kyle McGill

Rochester,NY

Summary

Dynamic and results-driven professional with experience at Thind Corp as a Dispatcher and Delivery Driver. Proven expertise in route navigation and customer service, enhancing delivery efficiency and training new staff. Recognized for problem-solving abilities and commitment to safety, ensuring timely and accurate package delivery in high-pressure environments.

Overview

9
9
years of professional experience

Work History

Dispatcher

Thind Corp
Rochester, NY
10.2025 - Current
  • Communicated effectively with drivers to ensure timely updates and issue resolution.
  • Utilized logistics software to monitor shipment status and track vehicle locations.
  • Assisted in training new dispatch staff on operational procedures and safety protocols.
  • Analyzed delivery data to identify areas for process improvement and efficiency gains.
  • Collaborated with warehouse personnel to streamline loading processes and minimize delays.

Amazon Delivery Driver

Thind Corp
Rochester, NY
06.2023 - 09.2025
  • Operated delivery vehicle efficiently to ensure timely arrival of packages.
  • Followed safety protocols and traffic regulations to maintain compliance during deliveries.
  • Loaded and unloaded packages, verifying accuracy against delivery manifests.
  • Communicated effectively with dispatch to address route changes and customer inquiries.

  • Maintained vehicle cleanliness and performed routine inspections for operational safety.
  • Assisted in training new drivers on best practices for delivery procedures and safety standards.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.

Lifeguard

Town Of Cheektowaga Facilities Department
06.2017 - 08.2019
  • Monitored pool area to ensure safety of patrons and compliance with regulations.
  • Responded swiftly to emergencies, providing first aid and CPR as needed.
  • Enforced facility rules and guidelines to maintain a safe environment for all users.
  • Conducted regular inspections of pool equipment and facilities for proper operation.
  • Educated patrons on water safety practices through demonstrations and informational sessions.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.

Education

High School Diploma -

Cheektowaga Central High School
Cheektowaga, NY
06-2019

Skills

  • Customer service
  • Data entry
  • Decision-making
  • Active listening
  • Time management
  • Problem-solving
  • Customer relations
  • Schedule management
  • Route navigation
  • Service planning
  • Incident reporting
  • Conflict resolution
  • Geographical expertise
  • Organizational skills
  • Route planning and adjustment
  • Training and development

Accomplishments

Amazon Front Runner

Timeline

Dispatcher

Thind Corp
10.2025 - Current

Amazon Delivery Driver

Thind Corp
06.2023 - 09.2025

Lifeguard

Town Of Cheektowaga Facilities Department
06.2017 - 08.2019

High School Diploma -

Cheektowaga Central High School