Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kyle Melende

Los Angeles,CA

Summary

Dynamic Sales Associate with proven expertise in customer service and relationship building honed at Santa Monica Pac Park. Skilled in cash handling and conflict resolution, I excel in fostering positive environments, enhancing team productivity by over 30%, and driving sales goals attainment through effective communication and interpersonal skills.

Overview

1
1
year of professional experience

Work History

Sales Associate

Santa Monica Pac Park
09.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.

Education

Siatech High School Charter Pico Union
Los Angeles, CA
06.2024

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Multi-tasking strength
  • Listening Skills
  • Excellent people skills
  • Relationship Building
  • Cash Handling
  • Money Handling
  • Flexible Schedule
  • Cash Register Operation
  • Stocking and Receiving
  • Conflict Resolution
  • Product Sales
  • Store Opening and Closing
  • Upselling
  • Adapt to diverse groups
  • Inventory Control
  • Merchandise Display
  • Sales Goals Attainment
  • Friendly and Helpful
  • Honest and Dependable
  • Strong Communication and Interpersonal Skills

Languages

Spanish
Native or Bilingual

Timeline

Sales Associate

Santa Monica Pac Park
09.2023 - Current

Siatech High School Charter Pico Union

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Kyle Melende