Kyle Miller
Vidor
Summary
Results-driven service professional prepared to excel in coordinating and optimizing service operations. Experienced in managing schedules, handling customer inquiries, and ensuring seamless communication between teams. Strong focus on collaboration, adaptability, and achieving goals. Skilled in problem-solving, multitasking, and maintaining high standards in fast-paced environment. Known for reliability and ability to thrive under changing needs.
Overview
6
6
years of professional experience
Work History
Service Coordinator
Spindletop Center
10.2021 - 10.2024
- Served as a primary point of contact for clients, addressing inquiries, providing updates, and ensuring overall satisfaction with services rendered.
- Managed a high volume of client requests, ensuring timely and effective service delivery.
- Maintained accurate records of all service activities, facilitating smooth communication between clients and technicians.
- Resolved customer complaints and issues to drive satisfaction and loyalty.
Barista
Starbucks
08.2021 - 10.2021
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Assistant Manager
Zumiez
05.2018 - 05.2021
- Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints.
- Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
- Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
- Instruct staff on how to handle difficult and complicated sales.
- Assign employees to specific duties.
- Enforce safety, health, and security rules.
- Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
- Recognized for $100K sales in 2020.
Education
Bachelor of Arts - Psychology
Texas A&M University
College Station, TX05-2021
Skills
- Telephone communication
- Accurate recordkeeping
- Client advocacy
- Notetaking and documentation
- Proficient in Microsoft Office
Timeline
Service Coordinator
Spindletop Center
10.2021 - 10.2024
Barista
Starbucks
08.2021 - 10.2021
Assistant Manager
Zumiez
05.2018 - 05.2021
Bachelor of Arts - Psychology
Texas A&M University
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