Kyle Rosenberger
East Norriton,PA
Summary
To join a company that offers me a stable and positive atmosphere and inspires me to further my knowledge and skills in all tasks given to me in the workplace.
Reliable and upbeat Job Title successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
8
8
years of professional experience
Work History
Store Lead
Tropical Cafe
Wayne, PA
03.2024 - 12.2024
- Mentored team members to develop their skills, resulting in multiple promotions within the company.
- Maintained accurate financial records, including daily cash reconciliations and sales reports for management review.
- Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
- Coordinated successful promotional events that attracted new customers and increased average transaction values.
- Ensured compliance with company policies and procedures, leading to consistently high audit scores.
- Answered questions about store policies and addressed customer concerns.
- Educated and trained staff to equip with knowledge about products, customer service and store policies.
- Answered product questions and assisted customers in selection and checkout.
- Supervised daily operations by directing customer service, inventory and sales operations.
- Worked with store management to implement company safety programs and awareness, reducing workers' compensation costs.
- Managed efficient cash register operations.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Performed cash, card, and check transactions to complete customer purchases.
Stocker
Acme
East Norriton, PA
09.2023 - 12.2023
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
Sales Associate
Walgreens
East Norriton, PA
04.2023 - 10.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Internet /Online Processor
Boscovs
Plymouth Meeting, PA
11.2020 - 08.2022
- Streamlined data entry processes to ensure accuracy and efficiency in operations.
- Coordinated daily processing tasks, leading to improved workflow efficiency.
- Enhanced system reliability by maintaining and updating processing software.
- Processed high volumes of data to support operational requirements.
- Facilitated smooth operations by supporting administrative and processing tasks.
- Processed information with meticulous attention to detail for consistency.
- Contributed to team success by completing assigned processing projects on time.
Sales Associate
Rite Aid
Philadelphia, PA
01.2018 - 11.2020
- Overnight and morning stocking
- Unloaded all merchandise pallets from delivery truck
- Consistent customer interactions operating register
- Disposed of all company waste at the end of my shift
- Answered telephones, cash handling, assisted customers when needed on sales floor
Regal Cinemas Plymouth Meeting
Conshohocken, PA
06.2017 - 08.2017
- Customer interaction while working concession stand and box office
- Responsible for cash handling with drawer counts at register
- Cleaning duties including theater checks, bathrooms, disposal of all waste
- Stocking food and nonperishable items for concession area as well as distribution of products to customers
- Reason for leaving- In search of new employment
Walmart Super Center
East Greenville, PA
11.2016 - 04.2016
- Member of Cap Team-Unload/stock merchandise weighing up to65 pounds including groceries, pet supplies and other nonperishable items
- Assisted customers as needed on sales floor
- Use of Pallet Lift, Ladder Cart, Compact Machine and MC40 for stock and inventory
- Reason for leaving- Moved
Education
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Roman Catholic High School
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Roxborough High School
Skills
- One on one interaction with customers
- Hand-eye coordination
- Strong Organization and Listening Skills
- Ability to work in a fast past environment
- Educated in the use of Microsoft Word and PowerPoint
- Completes tasks given in timely manner and works well with a team
- Punctual Individual
- Trained in working with machinery used to unload and stock merchandise such as Pallet Lift and Ladder Cart, Compact Machine/ obtains knowledge of MC40, used for tracking inventory
- Stocking perishable and non-perishable items
Awards
Perfect Attendance at Immaculate Heart of Mary, Employee of the month in June,2017 while employed at Regal Cinema Plymouth Meeting
Timeline
Store Lead
Tropical Cafe
03.2024 - 12.2024
Stocker
Acme
09.2023 - 12.2023
Sales Associate
Walgreens
04.2023 - 10.2023
Internet /Online Processor
Boscovs
11.2020 - 08.2022
Sales Associate
Rite Aid
01.2018 - 11.2020
Regal Cinemas Plymouth Meeting
06.2017 - 08.2017
Walmart Super Center
11.2016 - 04.2016
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Roman Catholic High School
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Roxborough High School