Kyle Schmidt
Rigby,ID
Summary
Dynamic manager with a proven track record at Napa Auto Parts, excelling in team leadership and complex problem-solving. Enhanced customer satisfaction through effective communication and staff training, while optimizing productivity and reducing costs. Committed to fostering a collaborative culture and driving continuous improvement in service delivery and operational efficiency.
Overview
11
11
years of professional experience
Work History
Manager
Napa Auto Parts
Coolidge, AZ
10.2019 - Current
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Freight Team Associate
Home Depot
Chandler, AZ
01.2019 - 07.2021
- Lifted and moved items weighing up to 60 pounds multiple times per shift.
- Maintained high safety standards within the facility by enforcing proper lifting techniques, equipment usage, and hazard prevention measures.
- Broke down, re-packaged and shrink-wrapped pallets for efficient storage and transportation.
- Loaded and unloaded trucks.
- Used pallets, straps and load bars to secure freight for transport.
- Led by example, demonstrating strong work ethic and commitment to excellence in all tasks undertaken, inspiring team members to strive for their personal best while contributing positively towards the overall success of the organization.
- Kept work areas neat and tidy by removing paper, trash and debris and sweeping floors.
- Complied with company and legal requirements to maintain safe working environment.
- Operated pallet jacks and forklifts to move freight and load trucks.
Production Manager
Agency Power
Gilbert, AZ
04.2018 - 10.2020
- Resolved issues quickly to maintain productivity goals.
- Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
- Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
- Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
- Managed continuous improvement initiatives to drive gains in quality, flow, and output.
- Collaborated with cross-functional teams to ensure timely delivery of high-quality products according to customer requirements.
- Delivered direct feedback to senior management regarding project visibility and status.
- Reviewed work for quality and compliance with company standards and design specifications.
- Created streamlined production schedules and collaborated with production employees to communicate objectives and goals.
- Reduced waste and material costs by optimizing resource allocation and inventory management.
Merchandiser
Hensely Beverage Company
Chandler, AZ
09.2015 - 04.2018
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Verified products appeared at correct locations in proper quantities.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Maximized floor space utilization by rearranging fixtures according to changing business needs and customer traffic patterns.
- Contributed to a safe and welcoming shopping environment by adhering to store policies, addressing potential hazards, and maintaining clean, orderly merchandise displays.
- Reduced out-of-stock instances by conducting regular audits, adjusting inventory counts, and communicating discrepancies to management.
Education
High School Diploma -
North Canyon High School
Phoenix, AZ05.2012
Skills
- Team Leadership
- Time Management
- Verbal and Written Communication
- Complex Problem-Solving
- Staff Training and Development
- Performance Management
- Sales management
- Customer Service
- Computer Skills
- Adaptability and Flexibility
- Attention to Detail
- Multitasking
- Effective communication
Timeline
Manager
Napa Auto Parts
10.2019 - Current
Freight Team Associate
Home Depot
01.2019 - 07.2021
Production Manager
Agency Power
04.2018 - 10.2020
Merchandiser
Hensely Beverage Company
09.2015 - 04.2018
High School Diploma -
North Canyon High School