Kyle Sherman
Vestal
Summary
Dynamic Sales Associate with a proven track record at Miller Motor Car Corp, excelling in customer service and sales strategies. Leveraged CRM software proficiency and exceptional people skills to enhance customer satisfaction and boost sales revenue. Known for outstanding teamwork, collaboration, and a professional demeanor, consistently driving positive outcomes and building strong customer relationships.
Overview
12
12
years of professional experience
Work History
Sales Associate
Miller Motor Car Corp
06.2013 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Resolved customer complaints with patience and understanding, restoring customer confidence.
Education
High School -
Vestal High School
Vestal, NYAssociate Degree Criminal Justice - Criminal Science
SUNY Broome Community College
Binghamton, NY05.2013
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Reliable and punctual
- Exceptional customer service
- Outgoing personality
- Verbal/written communication
- Sales expertise
- Product sales
- Customer needs assessment
- Sales strategies
- Professional demeanor
- Sales training
- Sales development
- Building rapport
- Negotiation tactics
- Product demonstrations
- CRM software proficiency
- Friendly and outgoing
- Upselling and cross selling
- Positive and professional
Accomplishments
I am a Very proud father of 4 amazing children , and a husband to an amazing inspiring wife. They are the reason for my drive and my want to be better everyday!
Timeline
Sales Associate
Miller Motor Car Corp
06.2013 - Current
High School -
Vestal High School
Associate Degree Criminal Justice - Criminal Science
SUNY Broome Community College
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