Kyle Southard
Springdale,AR
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate. Forward-thinking leader skilled at operating departments efficiently to meet goals. Proactive and hardworking individual focused on continuous business improvement.
Overview
7
7
years of professional experience
Work History
Operations Manager II
J.B. Hunt
05.2023 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Managed fleet of over 300 drivers and supply chain operations to achieve timely and accurate delivery of freight.
- Analyzed and reported on key performance metrics to senior management.
- Developed systems and procedures to improve operational quality and team efficiency.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
Manager, Carrier Relations
J.B Hunt
02.2021 - 05.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Defined clear targets and objectives and communicated to other team members.
Car Sales Consultant
The Faricy Boys Chrysler Jeep
03.2017 - 08.2018
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
Education
Bachelor of Science - Finance
University of Colorado At Colorado Springs
Colorado Springs, CO12.2016
Skills
- Customer Service
- Production
- Relationship Building
- Customer Retention
- Performance Reporting
- Business Planning
- Workflow Optimization
- Continuous Improvements
- Logistics Management
Timeline
Operations Manager II
J.B. Hunt
05.2023 - Current
Manager, Carrier Relations
J.B Hunt
02.2021 - 05.2023
Car Sales Consultant
The Faricy Boys Chrysler Jeep
03.2017 - 08.2018
Bachelor of Science - Finance
University of Colorado At Colorado Springs
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