Kyle Stirtzinger
WEST HOLLYWOOD,CA
Summary
Proficient Server Trainer with top-notch leadership, planning and multitasking abilities. Highly observant and proactive with hardworking nature and controlled approach to managing high workloads in stressful environments. Adept at building relationships with employees and motivating each to success.
Overview
12
12
years of professional experience
Work History
Lead Server Trainer
The Aster
02.2020 - 06.2024
- Taught staff how to deliver outstanding service to every guest.
- Enhanced customer satisfaction by providing exceptional service and anticipating guest needs.
- Addressed guest concerns promptly, maintaining high levels of customer satisfaction despite any issues that arose during their visit.
- Mentored and developed junior servers, resulting in increased job satisfaction and performance levels.
- Trained new team members on restaurant procedures, menu items, and performance strategies.
Server
Negroni
03.2022 - 02.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Lemmo's
03.2012 - 12.2020
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Education
Associate of Science - Business
Moorpark College
Moorpark, CA06.2010
Skills
- Strong multitasking
- Exceptional leadership
- Team motivation
- Food Preparation
- Guest Relations
- Team Member Training
- Safe Food Handling
- Problem-solving abilities
Timeline
Server
Negroni
03.2022 - 02.2024
Lead Server Trainer
The Aster
02.2020 - 06.2024
Server
Lemmo's
03.2012 - 12.2020
Associate of Science - Business
Moorpark College
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