Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Kyle Tullos

Kingwood

Summary

Dynamic Shift Leader at Jersey Mike's Subs with a proven track record in staff training and extreme reliability. Expert in cash handling and POS operations, enhancing customer satisfaction and loyalty. Recognized for fostering a cohesive team environment and effectively managing daily operations to ensure service excellence. Reliable and adaptable with great complaint resolution, and committed to continuous improvement.

Overview

5
5
years of professional experience

Work History

Shift Leader

Jersey Mike's Subs
12.2020 - Current
  • Supervised daily operations to ensure optimal service quality and customer satisfaction.
  • Trained and mentored new staff on food preparation and customer service protocols.
  • Resolved customer complaints promptly, enhancing overall dining experience and loyalty.
  • Oversaw daily cash handling and POS procedures, maintaining accurate records and minimizing discrepancies.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.

Education

Associate of Arts - Criminal Justice

Lone Star College
Porter, TX
05-2028

Skills

  • Cash handling
  • Problem-solving
  • Flexible schedule
  • Deposits
  • Staff training and development
  • POS system operation
  • Complaint resolution
  • Strong verbal and written communication
  • Conflict resolution
  • Staff education and training
  • Time management
  • Reliability

Accomplishments

  • Scored in the 95th percentile on English GED exam and 93rd percentile on History GED exam.
  • My punctuality and having near perfect attendance at my job, missing just one shift since my time there

Languages

English
Native or Bilingual
German
Limited Working

Timeline

Shift Leader

Jersey Mike's Subs
12.2020 - Current

Associate of Arts - Criminal Justice

Lone Star College

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