Kyle Vo
Saint Paul,MN
Summary
Dynamic General Manager with a proven track record at Famous Footwear, excelling in multi-unit operations and process improvement. Recognized for enhancing productivity and implementing effective employee training programs. Strong analytical thinker with expertise in financial analysis, driving organizational success through strategic initiatives and exceptional customer service.
Overview
11
11
years of professional experience
Work History
General Manager
Famous Footwear
Eagan, MN
03.2020 - Current
- Executed all business operations to ensure efficiency across multiple locations.
- Oversaw diverse operational functions in multi-store environments.
- Streamlined processes to enhance productivity and performance of all stores.
- Coordinated strategic initiatives to align business goals within multiple stores.
- Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
- Conducted market research to identify trends, opportunities, and threats in the industry.
Delivery Contractor
HOM Furniture
Coon Rapids, MN
01.2014 - 02.2020
- Delivered products safely within established time frames according to customer requirements.
- Managed paperwork associated with deliveries including bills of lading, manifests.
- Loaded and unloaded delivery vehicles with furniture to be delivered.
- Adhered to applicable laws and regulations while operating a freight truck.
- Awarded Driver of the Year for achieving the highest first delivery success rate.
Education
High School Diploma -
South Sioux City Senior High School
South Sioux City, NE05-2010
Some College (No Degree) - General Studies
Anoka-Ramsey Community College
Cambridge, MNSkills
- Business operations
- Process assessment/improvement
- Analytical thinking
- Employee training & team/culture building
- Financial analysis
- Sales planning and implementation
- Multi-unit operation management
- Performance analysis and coaching
- Efficient multi-tasker
- Customer service
Timeline
General Manager
Famous Footwear
03.2020 - Current
Delivery Contractor
HOM Furniture
01.2014 - 02.2020
High School Diploma -
South Sioux City Senior High School
Some College (No Degree) - General Studies
Anoka-Ramsey Community College
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