Rebecca Patton
Jimmy John's
Lakeland,FL
20
years of professional experience
I am seeking a position where I can put my business training to use, office management, and client care.
Work History
General Manager
5 Years 1 Month- Inventory, scheduling, labor control, catering, minimizing qaste/maximizing profit, Running POS systems, prep for the morning and lunch rush, clean the store, train employees, baking, input truck, produce orders, and Air Mark orders.
4 Years 2 Months
- Key holder, manager, proficient at POS, all opening and closing computer work and paper work, prep for the morning and lunch rush (vegetables, meats, sauces whatever else needed), dishes, clean store, train employees, bread stretching, proofing, and baking.
Administrative Assistant (Work Study)
2 Months- Covering front desk, answering phone calls (taking messages, transferring calls), file paper work, complete computer tasks, organize time sheets, organize and correct externship files for medical students, organized and corrected student enrollment files, clerical work, and clean when needed.
Sales Associate/Customer Service
1 Year- Answered phones, customer service, resolved escalated situations, ran register, processed returns, attended to customers’ needs, unloaded trucks, cleaned and managed front end.
Lead Customer Service/Front Desk Supervisor
1 Year 1 Month- Trained cashiers, stocked and cleaned front end, customer service, ran register, assisted customers needs, online customer orders, made customer returns, handled and resolved customer complaints, answered phones, and sales.
Cashier/Part Time Floor Stocker (Seasonal)
3 Months- Cashier, sales, cleaned front end, handled customer concerns, stocked front end and other departments when needed.
Nursery Director
2 Years 11 Months- Taught Sunday school for children ages 1-12.
Gallery Host/Front Desk
1 Year 3 Months- Checked guest in and out, answered phones, setup room appointments, handled all cash and credit transactions, meal prep and kitchen duties, handles escalated situations, customer service, bartending.
Sales/Cashier/Receiving Stocker
1 Year- Stocked shelves, sales representative, answered phones, unloaded trucks, stocked freight, cashier, assisted customers with merchandise and question inquires, customer service.
Education
Bachelors Degree - Marketing Management and Entrepreneurship
Graduating Class of 2005, Valedictorian with high honors.
Skills
Sales
Register
Front Desk
Supervisor
Customer Service
Accounting I and II
Business Operations
Microsoft Office
Excel
Word
and PowerPoint
Clerical Skills
Advertising
Promotion
and Marketing
Consumer Behavior
Marketing Research
Business Essentials
Human Resource Management
Operations Management
Community Service
SPCA, Rebecca is an active member of her community who, has volunteered for the SPCA, homeless shelters, and has done walk marches to raise money for charity.
Timeline
General Manager
Jimmy John's
07.2021 - CurrentRead More
Subway
05.2017 - 07.2021Read More
Administrative Assistant (Work Study)
Florida Technical College
01.2017 - 03.2017Read More
Sales Associate/Customer Service
Bealls Outlet
01.2016 - 01.2017Read More
Lead Customer Service/Front Desk Supervisor
Staples Inc.
04.2014 - 05.2015Read More
Cashier/Part Time Floor Stocker (Seasonal)
Kmart
11.2013 - 02.2014Read More
Nursery Director
Westminster Presbyterian Church
01.2009 - 12.2011Read More
Gallery Host/Front Desk
Hyatt Place
05.2007 - 08.2008Read More
Sales/Cashier/Receiving Stocker
Wal-Mart
05.2006 - 05.2007Read More
Gause Academy Of Leadership and Applied Technology
Read More
FTC College
Bachelors Degree from Marketing Management and Entrepreneurship
Read More