Kyle Williams
Los Angeles,CA
Summary
Detail-oriented coordinator with strengths in report writing, scheduling, intake support, records management, and service coordination. Brings experience in advocacy, coaching, call handling, and documentation across communication services, education, and administrative settings to support consistent service delivery.
Overview
13
13
years of professional experience
Work History
Consumer Service Coordinator
North Los Angeles County Regional Center
Lancaster, CA
04.2026 - Current
- Case Management: Reviewing Caseload Information, Report Writing, Sharing Resources, Coordinated services among providers to streamline client care., Developed individualized program plans to address client needs and improve service delivery, Advocated for consumer rights to ensure access to necessary resources and support. Administrative Duties: Phone Calls and Emails; Scheduling; and Organization.
- Coordinated consumer service plans for North Los Angeles County Regional Center clients.
- Facilitated person-centered planning meetings with families, vendors, and service teams.
- Reviewed eligibility records and maintained accurate consumer case files.
Human Resources Coordinator
Commerce Casino
Commerce, CA
07.2022 - 04.2026
- Coordinated onboarding and new hire paperwork for casino employees.
- Scheduled interviews with hiring managers and candidates.
- Maintained employee records and confidential HR files.
- Facilitated communication between employees and management to address concerns and improve workplace relations. Suspension, Complaints, and Termination investigations. Coordinate meetings, Communicate Company Standards to employees, and Collect Information pertinent to Company operations. Coached employees, mediated interpersonal issues, and documented incidents to support resolution and maintain company records. Supported other divisions of Human Resources with employee relations concerns. Handled incoming employee attendance calls and operated incoming company calls to ensure efficient communication flow.
Recreational Leader III
City of Signal Hill
Signal Hill, CA
01.2021 - 07.2022
- Facilitated recreational activities for community participants in City of Signal Hill
- Supervised safe play areas and enforced program rules
- Set up recreation spaces, equipment, and activity materials
- Conducted distance-learning tutorship for youth sports programs, enhancing participants' skills and engagement in sports activities.
Special Education Teacher
Elliott Institute
La Crescenta, CA
02.2021 - 06.2022
- Delivered individualized instruction at Elliott Institute for diverse special education needs.
- Developed IEP goals and adapted lesson plans for student learning differences.
- Collaborated with therapists, counselors, and families on student support plans.
- Instructed students in grades 9-12 across multiple subjects to foster academic growth and engagement. Developed lesson plans and generated reports while implementing discrete trial training and systematically collecting data to inform individualized instruction.
Collections Specialist
Caine & Weiner
Sherman Oaks, CA
01.2020 - 05.2020
- Managed delinquent accounts for Caine & Weiner client portfolios.
- Contacted consumers by phone to discuss payment arrangements.
- Negotiated repayment plans within collection guidelines and client requirements.
- Maintained precise records for various companies to ensure compliance and enhance organizational efficiency. Processed business licensure renewals by creating forms, documenting accounts, and managing payment transactions. Performed administrative duties including customer service, communicating with accounts payable, updating profiles, and data entry.
Substitute Teacher
The Education Team
Los Angeles, CA
08.2019 - 01.2020
- Developed and implemented lesson plans across subjects, emphasizing special and individualized academic curricula to meet diverse student needs.
- Delivered instruction using teacher materials and school curriculum
- Executed lesson plans in partner classrooms to ensure effective teaching and learning. for partner classrooms through The Education Team
- Managed classroom routines and student behavior across grade levels
Substitute Teacher
Lancaster School District
Lancaster, CA
12.2017 - 08.2019
- Collaborated with credentialed teachers on curriculum development and implementation; created and taught curriculum plans for AP English classes; provided individualized educational plans with behavioral interventions; implemented resources to modify instructional strategies.
- Delivered classroom instruction using lesson plans from The Education Team.
- Applied behavior management techniques to maintain a positive classroom environment. following district and school guidelines.
- Implemented daily classroom routines to foster a structured learning atmosphere. and supervised daily activities.
Promotions Assistant
Salem Communications
Orange, CA
02.2014 - 02.2018
- Coordinated station promotions for Salem Communications radio events and giveaways.
- Scheduled remote broadcasts and community appearances with Salem Communications talent.
- Prepared contest materials, prize packages, and promotional scripts for broadcasts.
- Coordinated transportation of equipment to and from community events for three subsidiaries, facilitating successful event execution.
Casting Intern
Dean River Productions/ Beverly Holloway Casting
Los Angeles, CA
01.2014 - 08.2014
- Coordinated casting sessions and scheduled hours for actors, agents, and managers to optimize availability and enhance collaboration.
- Scheduled auditions and callback sessions with actors, agents, and production staff.
- Reviewed talent submissions and organized actor headshots for casting review.
- Supported casting sessions for Beverly Holloway Casting and Dean River Productions.
Education
Masters of Arts - Psychology, Forensic Psychology
Touro University Worldwide
Los Alamitos, CA05-2022
B.A. - Communications: Radio-Television-Film, Biblical Studies
Hope International University/CSU Fullerton
Fullerton, CA05-2014
Skills
- Case management
- Service coordination
- Report writing
- Client onboarding
- Data management
- Records administration
- Microsoft Office proficiency
- Meeting facilitation
- Organizational management
- Time management
- Problem solving
- Advocacy skills
- Attention to detail
Timeline
Consumer Service Coordinator
North Los Angeles County Regional Center
04.2026 - Current
Human Resources Coordinator
Commerce Casino
07.2022 - 04.2026
Special Education Teacher
Elliott Institute
02.2021 - 06.2022
Recreational Leader III
City of Signal Hill
01.2021 - 07.2022
Collections Specialist
Caine & Weiner
01.2020 - 05.2020
Substitute Teacher
The Education Team
08.2019 - 01.2020
Substitute Teacher
Lancaster School District
12.2017 - 08.2019
Promotions Assistant
Salem Communications
02.2014 - 02.2018
Casting Intern
Dean River Productions/ Beverly Holloway Casting
01.2014 - 08.2014
Masters of Arts - Psychology, Forensic Psychology
Touro University Worldwide
B.A. - Communications: Radio-Television-Film, Biblical Studies
Hope International University/CSU Fullerton