KYLE Williams-Johnson
Conyers,GA
Summary
Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
All Star Designs
Conyers, GA
06.2022 - Current
- Followed supervisor instructions to complete tasks on time.
- Performed manual labor and random jobs to help teams accomplish goals.
- Cleaned and straightened work areas to maximize productivity and safety.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Gathered and disposed of worksite debris to remove safety hazards.
- Assisted customers with inquiries, ensuring timely and effective resolutions.
- Processed customer orders using CRM software, enhancing service efficiency.
- Managed customer complaints with empathy, improving overall satisfaction rates.
- Collaborated with team members to streamline communication and resolve issues quickly.
Administrative Assistant
T G And G Inc
Conyers, GA
02.2020 - 03.2022
- Coordinated scheduling and logistics for executive meetings and travel arrangements.
- Managed correspondence, ensuring timely responses to client inquiries and internal communications.
- Developed and maintained filing systems to enhance document retrieval efficiency.
- Assisted with preparation of reports, presentations, and other administrative materials.
- Led initiatives to enhance team collaboration through improved communication tools and techniques.
- Implemented process improvements that streamlined office operations and reduced administrative delays.
Education
Master of Arts - Liberal Arts
Texas Christian University
Fort Worth, TX05-2025
Bachelor of Arts - English
Georgia State University
Atlanta, GA12-2018
High School Diploma -
Salem High School
Conyers, GA05-2014
Skills
- Special Project manager
- Excellent communication
- Call center management
- Workforce planning
Timeline
Customer Service Representative
All Star Designs
06.2022 - Current
Administrative Assistant
T G And G Inc
02.2020 - 03.2022
Master of Arts - Liberal Arts
Texas Christian University
Bachelor of Arts - English
Georgia State University
High School Diploma -
Salem High School
Basketball
I have over 12 years in basketball I would like one day to attend college to become a basketball manager.