KYLEE FAVORS
Bryan
Summary
Dependable with strong organizational skills, focused on providing exceptional customer service and achieving sales targets. Expertise in product knowledge, inventory management, and point-of-sale operations ensures smooth shopping experience for customers. Efficient in handling tasks quickly and accurately, maintaining store cleanliness, and supporting team members. Professional in service industry, prepared for collaborative roles in fast-paced environments. Proven ability to support operational efficiency and improve customer satisfaction. Focused on teamwork and adaptability, possessing strong communication and problem-solving skills.
Experienced with customer service and teamwork essential for success. Utilizes effective communication and multitasking to maintain high service standards. Knowledge of operational procedures and commitment to collaborative work environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Crew Member
Freddy's Frozen Custard & Steakburgers
Bryan, TX
06.2022 - Current
- Performed cashier duties such as accepting payments, issuing change, and counting money back to customers.
- Greeted customers in a friendly and professional manner, ensuring customer satisfaction.
- Handled customer complaints in a professional and courteous manner.
- Cross-trained in multiple positions within the store as needed.
- Cleaned and sanitized store restroom areas and stalls.
- Counted money in cash drawers and calculated customer tips after shifts.
- Operated kitchen equipment and adhered to food safety standards, ensuring quality product delivery.
- Assisted in training new crew members on operational procedures and customer service techniques.
- Collaborated with team members to efficiently fulfill orders during peak hours, improving service speed.
- Resolved customer complaints promptly, demonstrating strong problem-solving skills and commitment to service excellence.
- Prepared menu items consistently following established recipes, ensuring product quality and presentation standards.
Retail Sales Associate
Old Navy
College Station, TX
10.2024 - 05.2025
- Cashier
- Developed strong interpersonal skills to effectively communicate with customers and coworkers.
- Delivered exceptional customer service, enhancing shopping experience and fostering brand loyalty.
- Assisted in visual merchandising, maintaining appealing displays to attract customer attention.
- Processed transactions accurately using point-of-sale systems, ensuring efficiency at checkout.
- Resolved customer inquiries and complaints promptly, contributing to positive store reputation.
- Assisted customers with product inquiries and recommendations.
- Demonstrated adaptability by working various roles as needed including cashiering, stocking shelves, or assisting in the fitting room area.
- Set up new sales displays each week with fresh merchandise.
Education
High School Diploma -
James Earl Rudder High School
TX05-2024
Skills
- Food Service
- Cashiering
- Food Handling
- Cash Handling
- Kitchen Experience
- Food Safety
- Basic math
- Cleaning Experience
- Serving Experience
- Customer service
- Communication skills
- Cooking
- Retail Sales
- Meal Preparation
- Food Preparation
- Sales
- Time management
- Teamwork and collaboration
- Multitasking and organization
- Clear communication
- Customer engagement
- Taking orders
- Safe food handling
- Safety awareness
- Initiative and Self-motivation
- Drive-thru operations
- Store opening and closing
- Crew leadership
Certification
- Driver's License
- Food Handler Certification
Languages
English
Native or Bilingual
Interests
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Gardening
- Baking
- Cooking
- Knitting and Crocheting
- Community Cleanup
- Video Gaming
- Animal Care
- Music
Timeline
Retail Sales Associate
Old Navy
10.2024 - 05.2025
Crew Member
Freddy's Frozen Custard & Steakburgers
06.2022 - Current
High School Diploma -
James Earl Rudder High School