Kylee Kingsley
Jeff Wyler Acura
West Chester
1
Certification
33
years of professional experience
A Manager with extensive Sales and Customer Service Skills with a proven ability to increase an industry leader’s bottom line through maximizing business opportunities.
Work History
Finance Manager/ Sales Manager
5 Years 9 Months- Managed 8-10 salesmen, providing finance training to enhance sales performance.
- Collaborated with numerous banks to facilitate customer financing solutions.
- Created comprehensive financial models to support strategic decision-making processes.
- Managed cash flow by monitoring receivables/payables balances and optimizing working capital management practices.
- Developed and maintained strong relationships with banks and financial institutions to secure favorable terms for loans and credit lines.
- Work closely with dozens of banks to help customers arrange financing.
- Actively managed 8-10 salesmen and trained in the area of finance.
- Sold Service Contracts and insurance protections to customers.
- Monitored receivables/payables balances to optimize cash flow and enhance working capital management.
Licensed Sales Agent
15 Years 9 Months- Owned and managed agency for 15 plus years.
- Provide and successfully maintain exceptional customer service/customer experience for more 10000+ customers.
- Listen and translate client needs into product specifications.
- Eliminated language and communication barriers by adapting interactions to meet customer needs.
- Proactively follow mandatory quality and compliance guidelines.
- Operated various computer systems to assist customers effectively. while interacting with customers.
- Successfully utilize proprietary software to manage and submit thorough insurance forms and state specific documentation.
- Produced monthly sales metrics within first 6 months, tracking closing ratio, cancel ratio, quote to inquiry ratio, and quality.
General Manager
3 Years 8 Months- Exceeded performance expectations, leading to promotions to manager of marketing and promotions in 2000, operations manager in 2000, and general manager in 2001.
- Managed staff ranging from 40 to 75 plus employees, while entertaining between 2,500 to 5,000 guests per week at a $2.5M establishment.
- Managed staff ranging from 40 to 75 plus employees, while entertaining between 2,500 to 5,000 guest per week at a $2.5M establishment.
- Trained all employees on policies and procedures, customer service, and sales techniques.
- Planned, implemented, and executed marketing and promotional events for nightclub, enhancing guest engagement and attendance.
- Oversaw operations of Empire and Metropolis nightclubs from 2002 to 2005.
- Managed payroll, accounts receivable, accounts payable, and revenue reporting to out-of-state ownership on a monthly basis.
General Sales Manager
4 Years 2 Months- Maintained a well-balanced new and used vehicle inventory.
- Appraised, reconditioned, displayed, and merchandised vehicles.
- Maintained balanced new and used vehicle inventory to meet customer demand and sales goals.
- Conducted daily and weekly sales training meetings. Establishes a program, that ensures that the Automobile Sales Reps are kept informed of all new inventories. Establishes and enforces product-knowledge standards.
- Maintained a used-vehicle inventory that features a variety of colors, models and equipment. Establishes standards for appraising all incoming used vehicles and plans the display of new and used vehicles. Established standards for the delivery of vehicles to customers.
- Developed advertising campaigns and other promotions.
Business Manager
4 Years 11 Months- Managed 20+ salesmen, providing finance training to enhance sales effectiveness.
- Collaborated with numerous banks to facilitate customer financing options.
- Offered warranties and insurance options to customers
- Sold warranties and insurance to customers.
Education
MBA - Business
Master's degree - Business
Bachelors - Business Management
Skills
Customer service
Strong customer relations
Finance
Profit & loss
Google Cloud Platform
Employee Orientation
Computer skills
Pricing
Photoshop
Scenario analysis
General manager (finance)
Sales
Financial sensitivity analysis
Department manager (finance)
Senior leadership
Finance director experience
Accident life and Health License in Ohio
Stress testing simulations
Closing sales
Dreamweaver ECT.
B2B sales
Project finance
Financial management - Financial management experience (6-10 years)
Microsoft Outlook
Conflict management
Assistant manager experience
Sales management
Finance team management - Largest finance team managed (31-100 team members)
Financial management experience
Banking
Communication skills
Financial analysis
Analysis skills
Property and Casualty License in Ohio
Office management
Forklift Certified
Manager (finance)
Manage 75 plus employees
Microsoft Office
Payroll
Finance directorship
Accounting
Accounts receivable
Excellent communication skills
Relationship management
Portfolio management
Business development
Marketing
Accounting and finance experience
Financial markets knowledge
Negotiation
Finance supervisor experience
Microsoft Excel
Underwriting
Strategic management
Risk simulation
Insurance sales
Adobe CS5 Flash
ADP
Microsoft 2007
Budget forecasting
Financial budgeting
Customer satisfaction
Internal controls
Financial management
Continuous improvement
Verbal and written communication
Credit analysis
Performance analysis
Customer relationship development
Regulatory compliance
Strategic planning
Coaching and training
Skilled in [software]
Variance analysis
Staff training
Tax compliance
Cost accounting
Business forecasting
Certification
- Health Insurance License
- Personal Lines License
- Life Insurance License
- Insurance Producer License
- Property & Casualty License
- Forklift Certification
- Life & Health Insurance License
- Motorcycle License
- Driver's License
Timeline
Finance Manager/ Sales Manager
Jeff Wyler Acura
01.2021 - CurrentRead More
Licensed Sales Agent
Ohio Insurance Alliance Group
03.2006 - 12.2021Read More
General Manager
Metropolis / Empire
04.2003 - 12.2006Read More
General Sales Manager
Schott Buick
02.1999 - 04.2003Read More
Business Manager
Superior Acura
03.1994 - 02.1999Read More
University of Cincinnati
Bachelors from Business Management
Read More
Master's degree from Business
Read More
University of Phoenix
MBA from Business
Read More