Kylee Lukes
Summary
Skilled Marketing Specialist driven to develop successful campaigns and product marketing plans that satisfy clients and meet demanding objectives. First-rate attention to detail and creative mindset. Prepared to leverage marketing experiences to take on dynamic new role at Federated Insurance.
Highly engaged in the Community, attended numerous networking events including a BNI group. Active within Briar Cliff University, churches, guiding and providing resources for young athletes around me.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Social Media & Marketing Specialist
Action Coach Excel Edge
01.2021 - Current
- Maintain essential communication with potential clients and existing clients, sending out over 55 emails, averaging 30.2% open rate.
- Manage social media accounts on day-to-day basis to increase company recognition by creating engaging content.
- Boost reach by creating digital content, managing scheduling, maintaining social media accounts and reporting analytics to measure engagement.
- Coordinate responses to customer inquiries, complaints and compliments providing unprecedented customer service experience and satisfaction.
- Traffic advertisements to target audience using specific algorithms for focused exposure.
Social Media Manager
Lnup
01.2024 - 04.2024
- In two weeks, increased their impressions by 4,247%, following by 5,900%, and profile activity by 2,012%.
- Monitoring online presence of company's brand to engage with users and strengthen customer relationships.
- Orchestrating seamless integration platform, connecting athletes, organizations, and brands; facilitated collaboration and empowerment, resulting in collaborations with successful athletes.
Softball Umpire
USA Softball, IAUSO
06.2018 - 08.2023
- Attended staff training and continuing education schedule by umpire coordinator to remain current with league expectations.
- Conduct meetings and taught regulations and rules to players and coaches.
- Collaborate with league officials, coaches, and facilities to coordinate matches.
- Able to stay calm when others are upset and provide solutions.
Siouxland Standout Softball Camp
Owner
07.2023 - 07.2023
- Assisted clients with developing strategies to manage stress and increase productivity.
- Researched latest industry trends and developments to keep abreast of best practices.
- Market, organize, and create a successful softball camp for 25+ athletes.
- Obtaining successful coaches, creating lively culture.
- Worked successfully with diverse group of players, parents, and coaches to accomplish goals and address any issues related to services.
High School Softball Coach
West High School
05.2023 - 07.2023
- Reconstructing the culture, taking the program from zero wins in 2022 to 20 wins collectively in 2023.
- Prepared athletes for games with well-coordinated schedule of practices and individual training.
- Elevate athletes' skills by providing an enthusiastic and positive environment.
- Liaison between college coaches and prospective student-athletes.
- Understand the need for confidentiality and able to keep sensitive information secure.
Marketing Internship
Briar Cliff University
02.2022 - 05.2022
- Creation and revitalization of social media content and publishing on university pages.
- Brainstorming of strategies to promote awareness.
- Updated social media platforms with latest news, university details, and revitalized TikTok presence.
Education
BBA - Marketing And Business
Briar Cliff University
Sioux City, IA05.2024
Skills
- Microsoft Office and Google Platforms
- Market Research
- Strategic Planning & Networking
- Marketing Knowledge & Analytics
- Partnership Development
- Community Engagement
- Marketing Communications
- Social Media Strategy
- Google Analytics
- SEO Strategies
- Customer Service
- Online Media Campaigns
Certification
- First Aid/CPR Certified
- Human Relations and Injury Preventions
- Child Abuse/Dependent Reporter Training
- Sports Concussion Training
Timeline
Social Media Manager
Lnup
01.2024 - 04.2024
Siouxland Standout Softball Camp
Owner
07.2023 - 07.2023
High School Softball Coach
West High School
05.2023 - 07.2023
Marketing Internship
Briar Cliff University
02.2022 - 05.2022
Social Media & Marketing Specialist
Action Coach Excel Edge
01.2021 - Current
Softball Umpire
USA Softball, IAUSO
06.2018 - 08.2023
BBA - Marketing And Business
Briar Cliff University
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